Domestic Abuse Refuge Manager

Brook Street; East Midlands; On-site; GBP 31,000; Full time

Job summary

A leading charity organization is seeking a Domestic Abuse Refuge Manager in Leicester to lead operations of a 24-hour refuge. The role includes managing staff, budgeting, recruiting, and supporting residents. Candidates should have relevant qualifications and experience in social welfare, excellent communication skills, and the ability to work flexibly. A full UK driving license is required.

Qualifications

• Minimum of three years in a care or social welfare setting.
• Ability to work flexible and unsociable hours.
• Knowledge of multi-agency partnership working.

Responsibilities

• Oversee day-to-day running of the refuge.
• Manage staff rotas and team performance.
• Budgeting and financial oversight.

Skills

Relevant qualification or experience in work with vulnerable people

Good written and verbal communication skills

Fluent in English and at least one main BAME language

Strong administrative skills

Listening and counselling skills

Education

Qualification in social work or related field

Job description

Domestic Abuse Refuge Manager

Salary: circa £30,800 per annum

Location: Leicester

In partnership with a well respected charity, I am recruiting for an experienced Domestic Abuse Refuge Manager to lead the operations of a 24-hour refuge in Leicester, providing a safe and supportive environment for women and children escaping domestic violence.

You will join a non-profit charity dedicated to supporting survivors of domestic abuse.

As Refuge Manager, you will oversee the day-to-day running of the service. Key responsibilities include:

• Managing staff rotas and team performance
• Budgeting and financial oversight
• Staff recruitment, training, and development
• Supporting residents with benefit claims and housing needs
• Maintaining accurate records and using internal systems
• Delivering presentations and building relationships with local authorities, community groups, and partner organisations

Essential Requirements

We are looking for a candidate who meets the following criteria:

• Relevant qualification or equivalent experience in work with vulnerable people, especially domestic abuse victims, women, young people, and children
• Minimum of three years in a care or social welfare setting
• Good written and verbal communication skills
• Fluent in English and at least one main BAME language
• Ability to work flexible and unsociable hours
• Strong administrative skills
• Interpreting skills
• Listening and counselling skills
• Knowledge of multi-agency partnership working across statutory and voluntary sectors
• Full UK driving licence, access to a vehicle, and business insurance
• Clear Enhanced DBS check

Details

• Location: Leicester
• Contract: Full-time, permanent
• Salary: Circa £30,800 per annum
• Start Date: ASAP

Interested? Click apply now for immediate consideration.