Document Controller: DMS & Governance | Hybrid Role

National Grid; Warwick; Hybrid; GBP 41,000 - 44,000; Full time

Benefits offered by this job

Bonus based on performance

Contributory pension scheme with 12%

Flexible benefits like share incentive

Salary sacrifice car and technology

Job summary

National Grid Interconnectors is seeking a meticulous Document Controller to join our Governance, Risk and Controls team in Warwick. You’ll help implement and maintain document control within our SharePoint-based DMS, ensuring information is accessible, accurate and compliant across the interconnector portfolio.

You’ll develop stakeholder management skills while supporting a regulated energy business at the forefront of the energy transition.

Qualifications

• Experience or exposure to document control, administration or information management activities.
• Strong attention to detail and the ability to work with structured processes.
• Excellent organisation and communication skills.
• Experience supporting governance activities or administrative meetings.
• Good working knowledge of Microsoft Office applications (Excel/Word/PowerPoint/Teams).
• Experience with SharePoint or Document Management Systems would be advantageous.

Responsibilities

• Support the application of document control policies, standards and procedures.
• Assist with compliance activities and document assurance processes.
• Identify and elevate risks, issues or non-compliance where appropriate.
• Support the administration of DMS permissions, folder structures and document libraries.
• Support document lifecycle activities from creation through to review, approval and publication.
• Maintain document metadata and ensure documentation follows controlled processes.
• Assist in managing document registers and ensuring information is accurately stored, classified and traceable.
• Support document control services in line with agreed service standards.
• Help identify and remediate non‑compliant documents, including metadata, storage and version control issues.
• Develop an understanding of information governance, retention requirements and information security principles.
• Provide reliable and accurate support to operational and project teams.
• Follow established document control procedures and contribute to consistency across the portfolio.
• Support reporting and document register maintenance activities.
• Provide wider administrative support to the Information Management team, including meeting coordination and record keeping.
• Work collaboratively with document authors, reviewers and approvers to support controlled document lifecycles.
• Respond to user queries and provide guidance on document management processes and standards.
• Support training, onboarding and adoption activities across Operations teams.
• Escalate complex requests to senior team members when required.
• Carry out first-line quality assurance checks, including document metadata, naming conventions and version control compliance.
• Contribute ideas to improve processes, user experience and system effectiveness.
• Support continuous improvement initiatives within the Document Management System.

Skills

Document control

Attention to detail

Organisation skills

Microsoft Office

Tools

SharePoint

DMS

Job description

National Grid Interconnectors is seeking a meticulous Document Controller to join our Governance, Risk and Controls team in Warwick. You’ll help implement and maintain document control within our SharePoint-based DMS, ensuring information is accessible, accurate and compliant across the interconnector portfolio.

You’ll develop stakeholder management skills while supporting a regulated energy business at the forefront of the energy transition.