Divisional PA | The Royal Orthopaedic Hospital NHS Foundation Trust

The Royal Orthopaedic Hospital NHS Foundation Trust; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading NHS Trust in Birmingham is seeking a competent administrative professional to provide secretarial and administrative support to the management team. Responsibilities include managing diary appointments, organizing meetings, and preparing documentation. Ideal candidates will possess strong organizational skills and proficiency in office software. The position offers a supportive and inclusive environment with flexible working arrangements.

Qualifications

• Confidential secretarial and administrative support experience.
• Strong organizational skills for managing diary appointments and meetings.
• Proficiency in Microsoft PowerPoint and Excel.

Responsibilities

• Manage diary appointments and prepare documentation.
• Organize committee meetings and take minutes.
• Liaise with internal and external colleagues.

Job description

To provide confidential secretarial and administrative support to the Divisional Management Team, namely the Associate Medical Director (AMD), Head of Nursing (HoN) and Associate Director of Operations (ADO).

Responsibilities

• Management of diary appointments and provision of supporting documentation.
• Organisation and arrangement of meetings.
• Organise, administer and act as secretary to committee meetings for and on behalf of the ADO, AMD and HoN – including preparation and circulation of agendas and papers, attendance at meetings, minute taking and action logs.
• Act as point of enquiry for the divisional management team.
• Receive and deal with incoming calls as appropriate for and on behalf of the divisional management team.
• Liaise with internal and external colleagues for and on behalf of the divisional management team.
• Open and action e‑mails as required.
• Organise travel arrangements as necessary.
• Undertake audio‑typing and copy‑typing as required.
• Produce correspondence including letters, reports and committee papers.
• Prepare slides and spreadsheets using Microsoft PowerPoint and Excel.
• Liaise with all levels of staff within the organisation and with external agencies on behalf of the trust in a representative role.
• Act as central point of contact for receiving, allocating and responding to complaints, serious incidents and root‑cause analysis, including resulting action plans.
• Support the divisional management team to ensure staff they line‑manage complete annual and statutory training.
• Work closely with the Human Resources Department on recruitment, termination and other staffing processes.
• Order goods and services for the departments and staff line‑managed by the divisional management team.
• Maintain knowledge and skills in office technology and undertake training as necessary.
• Participate in the Trust’s Personal Development Review programme.
• Provide cross‑cover for PA colleagues within the Patients Services and Patient Support Services divisions as required.

About the Trust

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe, offering planned orthopaedic surgery to patients locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world‑class services and small enough to offer an exceptional patient and staff experience. We offer a unique working experience in the West Midlands and are always on the lookout for passionate people to join our award‑winning team.

Equal Opportunities

The ROH is an equal opportunities employer, committed to an inclusive culture where differences are celebrated and people feel able to bring their whole and authentic selves to work.

We are a Disability Confident Leader and offer inclusive, family‑friendly and flexible working arrangements and policies to support our people. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require reasonable adjustments, please contact the Recruiting Manager for this position so the team can assist you.

This advert closes on Tuesday 9 Dec 2025.