District Manager (London Area)

AllSaints; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

AllSaints is seeking a District Manager for the London Area to lead and inspire a team, ensuring a top-notch customer experience while engaging with local communities. This role requires strong leadership skills, a passion for fashion, and a proven ability to elevate team performance and operational standards. Join us in transforming retail experiences and fostering a vibrant team culture in one of our flagship markets.

Benefits

Generous wardrobe allowance

Employee discount for friends and family

25 days holiday increasing to 28 after 2 years

Health days for physical or mental wellness

Access to dental cash plan & free virtual GP appointments

Qualifications

• Proven ability to lead and develop teams effectively.
• Strong communication skills with a focus on customer satisfaction.
• Experience with retail KPIs and strategic planning.

Responsibilities

• Lead and manage district team to ensure exceptional brand experience.
• Engage with local communities to enhance brand presence.
• Oversee operational excellence across assigned stores.

Skills

Leadership

Team Development

Time Management

Customer Engagement

Communication

Education

Experience in Retail Management

Understanding of Business KPIs

Job description

Join to apply for the District Manager (London Area) role at AllSaints

Join to apply for the District Manager (London Area) role at AllSaints

Direct message the job poster from AllSaints

Talent Acquisition Business Partner at AllSaints

THE ALLSAINTS TEAM

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

As District Manager, you’re responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the District Manager role is not just about what happens within the store’s and concessions - although we want to deliver a wow, showroom experience to our customers every single day - it’s also about the communities around them.

We see your stores as the centre of a community of AllSaints fans and customers in your surrounding areas, who might shop with us in store, online or via a partnership. As District Manager, you’ll take full ownership for delivering the AllSaints experience in your district, supporting stores and concession partnerships as well as engaging in the communities and managing a team of brand leaders to deliver amazing in-store service.

The role will involve some exceptional time management, resilience, multitasking and determination to ensure that the customer journey, the financial targets and delivery of business critical updates all happen appropriately.

Leadership of your team of managers and brand leaders will be a key part of how you spend your time, up-skilling and equipping the team with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.

WHAT WILL I BE DOING?

• You will be an amazing communicator, acting as the bridge between our brand and your store teams ensuring everyone at every level knows what’s happening at AllSaints, and has the tools and inspiration to succeed!
• Your focus will be on coaching and developing our brand leaders to help them get amazing results and feel confident as the hub of their local AllSaints customer community and at the helm of their store
• Working collaboratively with your brand leaders and store teams, as well as our creative visual merchandising teams you’ll ensure our stores deliver a showroom-quality experience to our customers, which emphasise our beautiful collections whilst maintaining specific trade focus
• Inspiring and directing your team’s development. Aware of any opportunity within the brand and having the ability to give impactful and balanced feedback that helps our leaders to improve and creates a healthy and happy team culture
• You will focus not only on having amazing stores but also more broadly on the brand’s growth across digital, partnerships and concessions as well as having positive impact on the communities and cities we operate in
• You will be field based with travel to stores a key focus for your role - you’ll need to be organised and have great time management. You will be flexible with location and able to travel within the UK

WHAT SKILLS DO I NEED?

• First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression
• You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit (or three!)
• Honest, trustworthy and dependable - you live by our brand values
• Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated. Supporting the store management teams with to create a fun and aspirational in store atmosphere
• Influencing the store management to create a visually exciting store that shows our collection at its best and most commercial
• The ability to create and communicate a clear business strategy that links to the brand and the retail strategy
• Full understanding and experience with business KPI's - specifically Conversion, UPT and in-store digital sales, with ability to set realistic but business enhancing targets
• You are a skilled commercial trader - understanding competitors, customers and the environment in which ourstores trade, encouraging store management to build relationships with external support functions
• Plan ahead and anticipate opportunities and risks
• Build strong relationships with head office functions
• Attract and recruit a high calibre of talent
• Proactive and ongoing team development that grows the talent for our brand - takes responsibility and ownership of succession planning and supports global growth
• Ensure effective use of payroll through intelligent team scheduling that delivers the brand experience and budgets

ABOUT THE LOCATION

Our Regent Street flagship store in London's West End has been open since 2010 and usually trades from 10:00am - 20:00pm (subject to seasonal change). As well as leading our global number one store, our team enjoy sharing their interests in music from a variety of different cultures. Store Location. Located in TFL zone one and approximately a five minute journey from Oxford Circus station.

WHAT WE STAND FOR

The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future

BENEFITS

• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
• We are a disability committed certified employer
• Employee discount for you to spend with family and friends
• 25 days holiday increasing to 28 days after 2 years continuous service
• Bank holidays, birthdays and volunteering days off
• Access to dental cash plan & free virtual GP appointments through Aviva
• UNUM employee assistance helpline
• Life assurance cover
• Access to discounted gym membership and corporate discounts
• Hybrid working in our historic East London studios, working hours are 9-5.30pm
• Free, confidential, wellbeing and lifestyle support with Retail Trust
• Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
• Health days for you to use either for physical or mental wellness
• Dedicated mental health support from our mental health first aiders
• Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Apparel & Fashion

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