Senior Disrepair Officer – Overview
As a Senior Disrepair Officer, you will lead the management of disrepair claims across all housing properties, minimising financial loss and ensuring an efficient, customer‑focused service delivery. You will design, specify and monitor building and maintenance works, ensuring compliance with statutory regulations and best practice. You will coordinate staff, contractors and teams to resolve disrepair within agreed timescales and provide full architectural and contract administration services for structural works, disrepair and home improvements. You will act as an expert witness in court proceedings and liaise with legal teams on housing‑related cases.
Responsibilities
- Manage disrepair claims across all housing properties, minimising financial loss and ensuring efficient, customer‑focused service delivery.
- Oversee design, specification, and monitoring of building and maintenance works, ensuring compliance with statutory regulations and best practice.
- Coordinate staff, contractors and multiple teams to resolve disrepair within agreed timescales.
- Provide full architectural and contract administration services for structural works, disrepair, and home improvements.
- Act as an expert witness in court proceedings and liaise with legal teams on housing‑related cases.
Qualifications
- Degree‑level qualification (or equivalent experience) in a building or construction discipline.
- Proven experience in architectural/building surveying and housing asset management.
- Strong knowledge of construction methods, building regulations, health & safety, and relevant legislation (including Landlord & Tenant Act, Homes Fit for Human Habitation Act).
- Ability to produce detailed CAD drawings and clear technical documentation.
- Excellent communication and presentation skills, with the ability to work under pressure and manage multiple projects.
- Leadership experience with the ability to manage staff and contractors effectively.
Benefits and Culture
- Are you an experienced professional in building surveying and housing asset management? We are looking for a Senior Disrepair Officer to join our Housing team and lead on managing disrepair across our housing stock.
- Degree‑level qualification (or equivalent experience) in a building or construction discipline.
- Top tip when applying - As we've got a new recruitment system the application process has changed a little and we hope you'll like it!
- You first need to register and create a profile the first time you apply.
- About Dudley Council – an exciting time to work as we embark on numerous multi‑million pound regeneration schemes.
- At Dudley Council we have a 'one council' ethos that builds an effective and dynamic organisation.
- In joining a local authority that serves 320,000 residents you will become an integral part of a council that:
- is ready to embrace change, providing an environment in which you will be encouraged to make your mark.
- is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services.
- has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people.
- wants borough residents to have their say through our community forums.
- dedicates time to meaningful consultation and listen to the views of our residents.
- is working with the community to encourage active involvement of our residents.