Dispatch Supervisor

Work Lyf Group Ltd; Longsdon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A logistics company is seeking an organized Dispatch Supervisor to coordinate operations and manage team performance. Responsibilities include ensuring safe work practices, managing labor distribution, and resolving operational issues with other departments. The ideal candidate should possess strong communication and leadership skills. Working hours are Monday to Thursday 12:00 - 20:30 and Friday 09:00 - 17:30.

Qualifications

• Excellent verbal and written communication skills.
• Strong timekeeping skills.
• Ability to motivate and lead a team.
• Capability to work independently and manage priorities.
• Resilience in challenging situations.

Responsibilities

• Oversee and coordinate dispatch operations.
• Manage workforce distribution effectively.
• Ensure compliance with health and safety standards.
• Meet daily and weekly targets.
• Liaise with other departments to resolve operational issues.

Skills

Written and verbal communication

Timekeeping and punctuality

Team motivation

Initiative

Task prioritization

Resilience

Job description

Overview

We at Work Lyf Group are looking for an organised individual to join our client as a Dispatch Supervisor, this includes overseeing and coordinating dispatch operations.

Responsibilities

• Ensure the most effective distribution of labour in the team
• Correctly complete RTW's for employee's when they have been absent
• Perform team briefing meeting with the team when required
• Ensure team members are working in a safe environment and are following H&S precautions
• Plan and foresee trends in the volume of product through the department
• Perform Informal Discussions when needed with an employee when their conduct falls below Company Standards
• Ensure teamwork towards and meet agreed daily and weekly targets
• Ensure the vehicles have been loaded in a safe manner
• Waste management, compacting, offcuts and bins
• Be able to evaluate a load safely for lifting
• Investigate any missing items off a load and resolve the issue before delivery is made
• Liaise with other departments such as Customer Service and Transport to overcome operation issues
• Resolve customer complaints via portal
• Checking Goods In when items or collections are turned on vehicles
• Effectively using scanning system

Personal Specification

• Have good written and verbal communication
• Have excellent time keeping and punctuality
• Hard working
• Ability to motivate your team
• Can work on own initiative
• Be able to prioritise tasks
• Be resilient

Working Hours

Monday - Thursday 12:00 - 20:30 and Friday 09:00 - 17:30 with an hour unpaid break included. Additional time may be needed until loading has been completed