Discharge & Patient Flow Coordinator

Hampshire Hospitals NHS Foundation Trust; Winchester; On-site; GBP 23,000 - 34,000; Full time

Job summary

Hampshire Hospitals NHS Foundation Trust in Winchester invites applications for a proactive coordinator to support patient flow and discharge planning. The role focuses on coordinating with families and the medical team to ensure safe, timely discharges and compassionate care across its sites.

You will work with the multi-disciplinary team, handle information securely, communicate with carers and Local Authority care managers, and provide accurate handover using electronic systems.

Qualifications

• Requires ability to coordinate patient discharges with families and medical teams.
• Strong communication and empathy with patients and carers.

Responsibilities

• Gather and be aware of information given and decisions made by the multi-disciplinary team
• Clearly present the patient’s point of view to others, including promoting and protecting the interests and dignity of patients
• Communicate sensitively, confidentially and with empathy to meet the wide ranging physical and emotional needs of patients and their carers and families
• Communicate with patients, carers, relatives and professionals at all levels involved in the discharge planning process
• Communicate with Local Authority care managers to ensure consistent approach and joint working in the interests of patients
• Provide accurate, timely and relevant handover information using electronic systems where available
• Record information about patients in a safe, accurate and consistent manner using appropriate tools and techniques, including electronic and written formats as close to point of care as possible
• Maintain confidentiality at all times, as required by legislation and trust policy

Skills

Excellent communication skills

Discharge coordination

Education

Experience in NHS discharge planning

Job description

Hampshire Hospitals NHS Foundation Trust in Winchester invites applications for a proactive coordinator to support patient flow and discharge planning. The role focuses on coordinating with families and the medical team to ensure safe, timely discharges and compassionate care across its sites.

You will work with the multi-disciplinary team, handle information securely, communicate with carers and Local Authority care managers, and provide accurate handover using electronic systems.