Patient Flow & Discharge Coordinator - Flexible

Transformation Unit; Basingstoke, Winchester, Andover; Remote; GBP 28,000 - 31,000; Full time

Job summary

Patient Flow Facilitator (Band 4) at Hampshire Hospitals NHS Foundation Trust in Basingstoke. This full-time role covers 37.5 hours per week with weekend working on a rotating basis, focusing on discharge coordination and patient flow.

Join a multidisciplinary team across sites; you will liaise with families, medical staff and care managers to ensure safe, compassionate discharge planning and timely patient transitions.

Qualifications

• Literacy level 2 or equivalent (GCSE A-C/4-9).
• Evidence of continuous professional development.
• Confident IT user with ability to learn HHFT systems.
• NVQ level 3 or above in Health and Social Care or working towards an award.

Responsibilities

• Gather information from the multi-disciplinary team and decisions.
• Present the patient’s view and promote patient dignity.
• Communicate with empathy to meet physical and emotional needs.
• Interact with carers, relatives and professionals in discharge planning.
• Coordinate with Local Authority care managers for joint work.
• Provide accurate, timely handover information using systems.
• Record patient information accurately in real time.
• Maintain confidentiality in all circumstances.

Skills

Excellent communication

Multidisciplinary teamwork

Organisational skills

Confidentiality awareness

IT literacy

Education

Literacy level 2

NVQ level 3 in Health and Social Care

Job description

Patient Flow Facilitator (Band 4) at Hampshire Hospitals NHS Foundation Trust in Basingstoke. This full-time role covers 37.5 hours per week with weekend working on a rotating basis, focusing on discharge coordination and patient flow.

Join a multidisciplinary team across sites; you will liaise with families, medical staff and care managers to ensure safe, compassionate discharge planning and timely patient transitions.