Director of Product - Shipping Platform

eBay; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading ecommerce platform in Greater London is seeking a Director of Product for its Shipping Platform team. This role involves defining product vision and strategy, driving execution, and ensuring customer satisfaction across logistics solutions. The ideal candidate has over 10 years of product management experience, including leadership of global portfolios. This position offers an opportunity to influence product quality and elevate seller experiences in a dynamic environment.

Qualifications

• 10+ years in product management, including 5+ leading teams in global portfolios.
• Proven success in delivering large-scale products in online marketplaces or logistics.
• Strong technical depth and experience across multiple platforms.

Responsibilities

• Develop and communicate a data-driven product strategy.
• Translate strategy into roadmaps, priorities, and success metrics.
• Ensure customer voice informs every product decision.

Skills

Product management

Customer-focused solutions

Problem-solving

Communication

Cross-functional team leadership

Job description

At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team

Join eBay’s Shipping organisation — a distributed team redefining how goods move across our marketplace. We invent and deliver detailed, scalable shipping experiences that power millions of transactions worldwide and directly impact eBay’s growth.

As Director of Product, Shipping Platform, you’ll guide a group of product managers spearheading innovation across web, mobile, and API surfaces. You’ll build the long‑term strategy, guide execution at scale, and ensure our solutions deliver measurable business and customer impact. Collaboration, clarity, and executional excellence will define your leadership.

What you will accomplish:

• Define Vision and Strategy – Develop and communicate an ambitious, data‑driven product strategy that advances eBay’s logistics ecosystem and business goals.
• Drive Execution and Outcomes – Translate strategy into clear roadmaps, priorities, and measurable success metrics.
• Champion the Customer – Ensure the voice of our sellers and buyers composes every product decision.
• Lead Cross‑Functional Alignment – Partner with senior leaders across engineering, design, analytics, and operations to deliver cohesive solutions at global scale.
• Build High‑Performing Teams – Attract, develop, and encourage top product talent; foster a culture of ownership, inclusion, and excellence.

What you will bring:

• 10+ years in product management, including 5+ leading teams and sophisticated global portfolios.
• Proven success delivering large‑scale products in online marketplaces, logistics, or related domains.
• Strong technical depth and experience building coordinated, customer‑focused solutions across multiple platforms.
• Skilled in driving alignment and clarity across matrixed, global teams.
• Problem solver with a strong analytical approach and a track record of achieving tangible results.
• Outstanding communicator and storyteller with executive presence and influence.
• Strong dedication to improving seller experiences and elevating product quality standards.

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