Director of Operations – Energy & Services

Bord Gáis Energy; Windsor; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading energy provider is seeking a Director of Operations to oversee field service operations and strategic initiatives that enhance customer satisfaction and operational efficiency. The role focuses on defining operational strategies, managing cross-functional teams, and ensuring compliance with regulatory standards. Ideal candidates should possess a relevant qualification, demonstrate strong leadership and operational management skills, and be driven by a commitment to customer excellence. This position is based in the UK with travel to Dublin as needed.

Benefits

Flexible working arrangements

Comprehensive benefits package

Support for professional development

Qualifications

• Proven track record in operations and finance management.
• Experience in delivering operational plans and team management.
• Strong focus on customer satisfaction and operational excellence.

Responsibilities

• Define and implement operational strategies for Bord Gáis Energy.
• Oversee field service operations ensuring customer satisfaction.
• Evaluate and improve operational business processes.
• Manage risk effectively and ensure regulatory compliance.

Skills

Leadership

Team building

Operational management

Finance management

Attention to detail

Education

Relevant third level qualification

Job description

A leading energy provider is seeking a Director of Operations to oversee field service operations and strategic initiatives that enhance customer satisfaction and operational efficiency. The role focuses on defining operational strategies, managing cross-functional teams, and ensuring compliance with regulatory standards. Ideal candidates should possess a relevant qualification, demonstrate strong leadership and operational management skills, and be driven by a commitment to customer excellence. This position is based in the UK with travel to Dublin as needed.