Director of Digital, AI & Platform Services

Artificial Intelligence Jobs; Greater London; On-site; GBP 50,000 - 63,000; Full time

Job summary

BIMM University is seeking a Head of Digital, AI & Platform Services to lead the strategy, development and evolution of enterprise platforms, digital products and AI-enabled solutions.

You will collaborate across Technology, academic departments and professional services to keep platforms secure, reliable and aligned with institutional priorities, while expanding automation and AI to enhance student and staff experiences.

Qualifications

• Significant experience leading digital platforms, software engineering, or AI-enabled services within a large organisation.
• Strong understanding of enterprise applications, platform architecture and systems integration.
• Proven track record delivering digital products from discovery to deployment.
• Knowledge of generative AI, automation, large language models, APIs and emerging digital tools.
• Experience establishing governance approaches balancing innovation with security and resilience.
• History using technology to solve organisational challenges and deliver measurable outcomes.
• Experience leading multidisciplinary teams with a culture of ownership.
• Excellent stakeholder management and communication with technical and non-technical audiences.
• Experience managing technology suppliers and external partners.
• Strong analytical and strategic thinking to prioritise decisions.

Responsibilities

• Lead Digital, AI & Platform Services including enterprise applications, software development and digital products.
• Define platform and product priorities aligned with objectives and user needs.
• Oversee enterprise platforms ensuring security, reliability and effectiveness.
• Lead software engineering and product development with modern practices.
• Drive AI, automation and intelligent workflows adoption.
• Ensure new products move from concept to sustainable, well-supported services.
• Oversee architecture, integrations and platform performance with Technology.
• Lead Digital Library Services supporting learning and access to digital resources.
• Build partnerships and translate priorities into digital initiatives.
• Manage relationships with software vendors and partners.
• Contribute to technology strategy and transformation initiatives.

Skills

Platform leadership

AI-enabled services

Enterprise apps

Systems integration

Software engineering

Governance

Stakeholder management

Analytical thinking

Vendor management

Strategic thinking

Tools

APIs

Job description

BIMM University is seeking a Head of Digital, AI & Platform Services to lead the strategy, development and evolution of enterprise platforms, digital products and AI-enabled solutions.

You will collaborate across Technology, academic departments and professional services to keep platforms secure, reliable and aligned with institutional priorities, while expanding automation and AI to enhance student and staff experiences.