Chief Digital, AI & Platform Services Leader

BIMM University; Manchester; On-site; GBP 50,000 - 63,000; Full time

Benefits offered by this job

25 days holiday

SMART pension

Comprehensive benefits package

Job summary

BIMM University is seeking a Head of Digital, AI & Platform Services to shape strategy, oversee enterprise platforms and drive AI-enabled solutions across the institution. You will lead software engineering, product development and Digital Library Services, ensuring secure, scalable services aligned with university priorities.

The role combines strategic leadership with hands-on technical oversight, guiding modernization and responsible innovation across campuses in the UK and beyond.

Qualifications

• Significant experience leading digital platforms, software engineering or AI-enabled services within a complex organisation.
• Strong understanding of enterprise applications, platform architecture and systems integration.
• Experience delivering digital products from discovery through implementation and enhancement.

Responsibilities

• Lead Digital, AI & Platform Services, bringing together enterprise applications, software development, digital products, Digital Library Services and innovation activity.
• Define platform and product priorities to align tech investment with objectives and user needs.
• Oversee enterprise platforms, ensuring they remain secure, reliable and effective.
• Lead software engineering and product development with modern practices and high delivery standards.
• Drive AI, automation and intelligent workflows to enhance services and value.
• Ensure new products move from concept to sustainable, well-supported services.
• Oversee architecture, integrations and platform performance with Technology colleagues.
• Lead Digital Library Services to support learning, teaching and access to digital resources.
• Build partnerships across the University and translate priorities into digital initiatives.
• Manage relationships with software vendors and suppliers for value for money.
• Contribute to technology strategy, investment planning and transformation initiatives.

Skills

Digital platforms

Software engineering

AI-enabled services

Strategic leadership

Stakeholder management

Security & governance

Team leadership

Job description

BIMM University is seeking a Head of Digital, AI & Platform Services to shape strategy, oversee enterprise platforms and drive AI-enabled solutions across the institution. You will lead software engineering, product development and Digital Library Services, ensuring secure, scalable services aligned with university priorities.

The role combines strategic leadership with hands-on technical oversight, guiding modernization and responsible innovation across campuses in the UK and beyond.