Digital Transformation Lead – AI & Platform Services

BIMM University; Lancashire; On-site; GBP 50,000 - 63,000; Full time

Benefits offered by this job

25 days holiday per year (FTE)

SMART pension

Comprehensive benefits package

Job summary

BIMM University is recruiting a Head of Digital / AI / Platform Services to steer the strategy, development and ongoing evolution of its enterprise platforms and AI-enabled solutions. You will partner with Technology, academic and professional services to secure reliable, secure and scalable digital services that support students and staff.

The role blends strategic leadership with hands-on oversight of software engineering, product development and governance, ensuring responsible use of AI and

Qualifications

• Significant experience leading digital platforms, software engineering or AI-enabled services within a complex organisation.
• Strong understanding of enterprise applications, platform architecture, systems integration and modern software practices.
• Experience delivering digital products and services from discovery to implementation and ongoing enhancement.
• Knowledge of generative AI, automation, LLMs, APIs and emerging digital tools, used responsibly.
• Experience establishing technical standards and governance balancing innovation with security and resilience.
• A track record of using technology to solve organisational challenges and deliver measurable outcomes.
• Experience leading multidisciplinary teams, fostering ownership, collaboration and continuous learning.
• Strong stakeholder management and communication skills with technical and non-technical audiences.
• Experience managing technology suppliers, vendors and external delivery partners.

Responsibilities

• Lead Digital, AI & Platform Services, bringing together enterprise applications, software development, digital products, Digital Library Services and innovation activity.
• Define platform and product priorities, ensuring technology investment supports objectives and user needs.
• Oversee the University's enterprise platforms and digital services, ensuring they remain secure, reliable and effective.
• Lead software engineering and product development activities, promoting modern development practices and high standards of delivery.
• Drive the development and responsible adoption of AI, automation and intelligent workflows that enhance services and create value.
• Ensure new products and technologies move successfully from concept to sustainable, well-supported services.
• Oversee application architecture, integrations and platform performance in partnership with colleagues across Technology.
• Lead Digital Library Services, supporting learning, teaching and access to digital resources.
• Build partnerships across the University, translating priorities into clear digital initiatives.
• Manage relationships with software vendors, implementation partners and suppliers.

Skills

Digital leadership

Platform architecture

AI knowledge

Stakeholder mgmt

Software engineering

Job description

BIMM University is recruiting a Head of Digital / AI / Platform Services to steer the strategy, development and ongoing evolution of its enterprise platforms and AI-enabled solutions. You will partner with Technology, academic and professional services to secure reliable, secure and scalable digital services that support students and staff.

The role blends strategic leadership with hands-on oversight of software engineering, product development and governance, ensuring responsible use of AI and