Head of Digital, AI & Platform Services

BIMM University; Greater London; On-site; GBP 50,000 - 63,000; Full time

Benefits offered by this job

25 days holiday per year (FTE)

SMART pension

Comprehensive benefits package

Job summary

BIMM University is seeking a Head of Digital, AI & Platform Services to shape and evolve its enterprise platforms, digital products, and AI-enabled solutions across campuses. You will align technology investments with institutional priorities while guiding software engineering and governance practices across the organisation.

The role combines strategic leadership with hands-on oversight of platform performance, security and services, driving automation and innovative workflows to deliver value

Qualifications

• Significant experience leading digital platforms, software engineering or AI-enabled services within a complex organisation.
• Strong understanding of enterprise applications, platform architecture, systems integration and modern software engineering practices.
• Experience delivering digital products from discovery to implementation and ongoing enhancement.
• Knowledge of generative AI, automation technologies, large language models, APIs and emerging tools, applied responsibly.

Responsibilities

• Lead Digital, AI & Platform Services, uniting enterprise applications, software development, digital products and Digital Library Services.
• Define platform and product priorities to align with institutional objectives and user needs.
• Oversee enterprise platforms to ensure security, reliability and effectiveness.
• Lead software engineering and product development with modern practices and delivery standards.
• Drive AI, automation and intelligent workflows to enhance services and value.
• Ensure new products move from concept to sustainable, well-supported services.
• Oversee architecture, integrations and platform performance with Technology partners.
• Lead Digital Library Services to support teaching and access to digital resources.
• Build partnerships to translate priorities into actionable digital initiatives.
• Manage relationships with software vendors and delivery partners.

Skills

Digital platforms

AI-enabled services

Software engineering

Platform architecture

Stakeholder management

Tools

APIs

Job description

BIMM University is seeking a Head of Digital, AI & Platform Services to shape and evolve its enterprise platforms, digital products, and AI-enabled solutions across campuses. You will align technology investments with institutional priorities while guiding software engineering and governance practices across the organisation.

The role combines strategic leadership with hands-on oversight of platform performance, security and services, driving automation and innovative workflows to deliver value