Director, Global Agency Lending Operations

Citigroup Inc.; City Of London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading global financial services firm is seeking a Director for Operational Service within the Agency Securities Lending Business. The role involves ensuring service level compliance, managing financial targets, and leading client-centric teams. Ideal candidates will have extensive operational management experience and the ability to drive process improvements. This full-time position is based in London and offers a hybrid work model, competitive salary, and comprehensive benefits.

Benefits

Generous holiday allowance

Discretionary annual performance bonus

Private medical insurance

Pension Plan

Paid Parental Leave

Qualifications

• Relevant senior experience in an Operational management environment.
• Understanding of client experience in team leadership.
• Experience in managing global and regional teams.

Responsibilities

• Ensure 100% service level compliance across all functions.
• Drive financial management targets for ASL Client Delivery.
• Support execution of Location Strategy activities.

Skills

Operational management experience

Client-centric team management

Process improvement

Financial management

Analytical skills

Job description

A leading global financial services firm is seeking a Director for Operational Service within the Agency Securities Lending Business. The role involves ensuring service level compliance, managing financial targets, and leading client-centric teams. Ideal candidates will have extensive operational management experience and the ability to drive process improvements. This full-time position is based in London and offers a hybrid work model, competitive salary, and comprehensive benefits.