Digital Support Apprentice: Admin & Data Ops Pro

Higherin; Glasgow; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Parking

Early finish every Friday

Job summary

SW Global is offering a digital support apprentice role designed to build a career in a fast-paced office environment. You will learn to manage user accounts on the SWGR WorkSafe platform, handle front-line enquiries by phone and email, and maintain payroll and finance data with Excel and other business tools.

The role emphasizes accuracy, security, and compliance with audit requirements, plus opportunities to progress as you gain experience within the team.

Qualifications

• Strong communication skills and confident talking with others.
• Desire and willingness to expand knowledge on internal systems.
• Ability to work well both individually and as part of a team.
• Good timekeeping and strong work ethic.

Responsibilities

• Become a super user of the SWGR WorkSafe platform and manage user accounts.
• Respond to phone and email enquiries, provide customer support and maintain records.
• Process client timesheet information using Excel and other systems for payroll data.
• Maintain operational databases, ensure data accuracy and audit compliance.
• Produce reports by gathering information from multiple systems to support decisions.
• Create and share documents, spreadsheets, emails and digital records using Office and web tools.

Skills

Communication skills

Timekeeping

Team player

Willingness to learn

Speaking to others with confidence

Tools

Microsoft Excel

Microsoft Office

Adobe software

Job description

SW Global is offering a digital support apprentice role designed to build a career in a fast-paced office environment. You will learn to manage user accounts on the SWGR WorkSafe platform, handle front-line enquiries by phone and email, and maintain payroll and finance data with Excel and other business tools.

The role emphasizes accuracy, security, and compliance with audit requirements, plus opportunities to progress as you gain experience within the team.