Digital Customer Success Apprentice | Learn & Grow in MSP

QA Limited; Runcorn; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Perkbox

Company pension scheme

Bonus scheme

Life assurance

Recruitment referral scheme

Private medical

Income protection

Job summary

QA Limited in the United Kingdom is seeking an apprentice to support the Business Relationship team, handling customer and partner communication and assisting with administration, quotations, and order processing.

The role trains you in CRM usage, MS Office, and professional communication, with future prospects in customer-facing business roles within the MSP. 3 GCSEs and Maths/English are required; no prior IT experience is needed.

Qualifications

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

Responsibilities

• Customer & partner communication
• Administration & business support
• Quotations & order processing
• Team & office support
• Learning & development

Skills

Friendly communication

Telephone etiquette

Organisational skills

Written communication

Prioritisation

Positive attitude

Reliability

Team player

Education

3 GCSEs 4+

GCSE Maths & English 3+

Tools

Microsoft Office

CRM systems

Job description

QA Limited in the United Kingdom is seeking an apprentice to support the Business Relationship team, handling customer and partner communication and assisting with administration, quotations, and order processing.

The role trains you in CRM usage, MS Office, and professional communication, with future prospects in customer-facing business roles within the MSP. 3 GCSEs and Maths/English are required; no prior IT experience is needed.