Digital Enablement Trainer – Master Microsoft 365 & Copilot

North East Combined Authority; Tees Valley; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Middlesbrough Council is seeking an ICT Digital Enablement Trainer to design, develop and deliver high-quality digital skills programmes for colleagues. You will promote effective use of Microsoft 365, Copilot and related tools, supporting digital adoption and change across the organisation.

You will collaborate with ICT teams and stakeholders, develop engaging resources, and evaluate training impact to drive continuous improvement and smarter ways of working.

Qualifications

• Degree-level qualification in an IT-related discipline or equivalent relevant experience.
• Experience with Microsoft 365 technologies and digital workplace solutions.
• Knowledge of learning and development principles and adult learning approaches.
• Excellent communication and presentation skills.
• Experience supporting digital adoption, engagement and organisational change.
• Ability to develop effective relationships with a wide range of stakeholders and colleagues.

Responsibilities

• Delivering engaging face-to-face, virtual and blended learning programmes.
• Developing accessible training materials, e-learning resources, guides and videos.
• Supporting the adoption of Microsoft 365 applications, including Teams, SharePoint, OneDrive, Outlook, Forms and Planner.
• Promoting awareness and effective use of Microsoft Copilot and other emerging technologies.
• Building and supporting Digital Champion networks.
• Evaluating training effectiveness and using insights to drive continuous improvement.
• Supporting organisational change initiatives and digital transformation projects.

Skills

Microsoft 365

Digital learning

Stakeholder management

Communication skills

Adult learning principles

Education

Degree in IT or related field

Job description

Middlesbrough Council is seeking an ICT Digital Enablement Trainer to design, develop and deliver high-quality digital skills programmes for colleagues. You will promote effective use of Microsoft 365, Copilot and related tools, supporting digital adoption and change across the organisation.

You will collaborate with ICT teams and stakeholders, develop engaging resources, and evaluate training impact to drive continuous improvement and smarter ways of working.