Digital Business Change Analyst

Norfolk County Council; United Kingdom; Hybrid; GBP 37,000 - 40,000; Full time

Job summary

A local government council in the United Kingdom is seeking a Digital Business Change Analyst to help drive digital transformation and deliver impactful change. You will serve as a liaison between business needs and technical delivery, ensuring that the Oracle Fusion platform meets user requirements. The ideal candidate should possess strong communication skills, have experience in change management, and be detail-oriented. This full-time role offers a hybrid working environment with generous benefits.

Benefits

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Local Government Pension Scheme

Tax efficient car lease scheme

Qualifications

• Proven experience taking business requirements through to change delivery.
• Ability to analyse and identify business requirements.
• Awareness of data and reporting best practices.

Responsibilities

• Act as a liaison between business users and technical teams.
• Support the rollout and adoption of processes.
• Contribute to testing and training activities.

Skills

Strong communication skills

Stakeholder engagement

Organised and detail-oriented

Job description

Digital Business Change Analyst | 9457 | Permanent Contract| 37 hours per week | £37,280 to £39,152 per annum (Scale I) | County Hall / Hybrid

Are you passionate about driving digital transformation and delivering impactful change? We’re looking for a Digital Business Change Analyst to join our dynamic team and play a key role in bridging the gap between business needs and technical delivery across our established Oracle Fusion platform.

As a Digital Business Change Analyst, you’ll work at the heart of our myOracle Support Team, supporting the Digital Business Change Lead and colleagues.

You’ll be working with an established Oracle Fusion product working with stakeholders to understand business needs and translate them into actionable change initiatives.

You’ll collaborate with stakeholders across HR, myOracle Developers, and technical partners to ensure solutions are not only fit-for-purpose but also deliver an exceptional user experience.

Key Responsibilities

• Act as a liaison between business users and technical teams to ensure solutions meet desired outcomes.
• Support the rollout and adoption of processes within the established product through effective change management.
• Contribute to testing and training activities, to achieve successful rollout.
• Maintain structured documentation and champion knowledge sharing across teams.
• Monitor the impact of new initiatives and identify opportunities for continuous improvement.

What You’ll Bring

• Strong communication and stakeholder engagement skills and an ability to adapt communication styles.
• Awareness of data and reporting best practices and ability to analyse and identify business requirements.
• Organised, detail-oriented, and able to manage multiple priorities.
• Proven experience taking business requirements through to change delivery.

Why Join Us?

You’ll be part of a forward-thinking team that values innovation, collaboration, and continuous improvement. We offer a flexible working environment, opportunities for professional development, and the chance to make a real impact on how our business operates.

These are some benefits you can enjoy by working for Norfolk County Council:

Generous holiday entitlement

Health and Wellbeing services including fast-track physiotherapy and a free counselling service

Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.

An advance of your expenses if you travel for work

Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

Tax efficient ways of getting extra pension and new bikes

Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

All other applicants closing date: 22 December 2025 23:59

Job Info

• Job Identification 9457
• Job Category Business support
• Posting Date 12/08/2025, 02:39 PM
• Apply Before 12/22/2025, 11:59 PM
• Job Schedule Full time
• Locations County Hall, Norwich, Norfolk, NR1 2DH, GB (Hybrid)