Digital Account Manager

Brave Bison; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading digital marketing agency in Greater London is seeking a Digital Account Manager. In this role, you will directly work with clients to plan and execute online marketing campaigns across various channels. Responsibilities include analyzing campaign performance, managing client communications, and identifying new business opportunities. The ideal candidate has at least 2 years of experience in Paid Media and SEO, alongside strong project management and interpersonal skills. The company promotes a sustainable work environment with dynamic benefits like flexible working arrangements and private medical insurance.

Benefits

Flexible working hours

Private medical insurance

25 days annual leave

Christmas closure

Birthdays off

Qualifications

• Min 2 years' experience in online marketing channels, particularly Paid Media & SEO.
• Excellent persuasive written skills and a keen eye for detail.
• Ability to manage time across multiple workstreams.

Responsibilities

• Plan, forecast and implement online campaigns with clients.
• Regularly report and present campaign performance across multiple channels.
• Analyse campaign results to identify new opportunities.

Skills

Online marketing channels

Paid Media

SEO

Analytical skills

Project management

Interpersonal skills

Creative thinking

Tools

Microsoft Office (Excel, PowerPoint)

Job description

DIGITAL ACCOUNT MANAGER, BRAVE BISON PERFORMANCE

Who are we?

A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era.

Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok.

We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape.

Our mission

New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them.

That's why we make it our mission to capitalise on complexity for our clients-across consultancy, capability and execution-by crafting dynamic digital solutions that outpace tomorrow's challenges.

Our values

• Bold Curiosity.

We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other.

• Connected Clarity.

We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple.

• Positive Encouragement.

We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs.

• Constant Impact.

We believe in outcomes over outputs. We're goal orientated, results driven and data-led. We show up with passion every day. And we're always honing our craft.

About Brave Bison Performance

With over 20 years experience growing our clients' businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth.

By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity.

Your role

• Working directly with clients to plan, forecast and implement online campaigns
• Regular reporting and presenting of campaign performance across multiple channels (e.g., PPC, SEO, Display & Social Media).
• Analyse campaign results and related data to identify opportunities.
• Work directly with the delivery teams to plan and deliver campaigns.
• Support and lead (where necessary) the delivery teams with performance forecasting.
• Lead in the management of day-to-day communications with the client
• Ensure roadmaps are kept up to date and shared regularly with the client
• Maintain a thorough understanding of your clients' sector and market trends
• Identifying the clients' need for other services and up/cross-sell relevant
• Maintaining the agency's high client retention rate by developing and fostering long lasting client relationships
• Manage monthly client billing, liaising with finance to ensure accuracy
• Contribute to new business pitches, working with Account Director and delivery teams

Qualification & skills requirements

• Min 2 years' experience in online marketing channels, particularly Paid Media & SEO.
• Highly motivated, undaunted by rewarding hard work and passionate about digital.
• Good knowledge of analytics.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Excellent persuasive written skills and a keen eye for detail.
• Impeccable project management skills.
• Able to work to deadlines and prioritise and manage time across multiple workstreams.
• Excellent interpersonal and communication skills.
• Experience of proactively identifying new business opportunities, problem solving and creative thinking.
• Confident at developing new relationship

What you'll get

Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package.

But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption.

Then there's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like:

• Dynamic working:To keep that work-life harmony in check, we're flexible on where and when you work
• Private medical insurance:To keep you fighting fit and give you and your family peace of mind.
• Income protection:We know it feels good to be covered, just in case.
• Calm Subscription:Now more than ever, it's important to mind your mind!
• 25 days annual leave:This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
• Christmas closure:No need to save holiday days for the Christmas closure period. It's on us!
• Birthdays off:One extra day to celebrate your big day
• Summer hours:Between June and Aug we finish at 15.00 every Friday.
• Online coaching and mental health support:Unlimited via OpenUp
• Remote Working:Work abroad for up to one month a year.
• Performance & Salary: Reviewed twice a year for everyone.

Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.