Diary Manager

K3 Advisory Group; Bolton; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Bonus scheme

Holiday 25 days

Training & development

Career progression

Team events

Charity events

Fixed schedule Fri early finish

No weekends

Christmas shutdown

Job summary

Knightsbridge Commercial (part of the K3 Advisory Group) is recruiting a Diary Manager for its Bolton HQ. You’ll be the first point of contact for new prospects, qualifying enquiries and driving opportunities into the sales team with proactive outreach.

The role requires a confident communicator, target-driven with strong IT/CRM skills, and the ability to nurture relationships while maintaining precise records. Full-time position with a competitive salary and bonus structure.

Qualifications

• Experience in sales, customer service, or lead qualification.
• Strong communication and listening skills.
• Organised and IT/CRM proficient.
• Target-driven and able to work at pace.

Responsibilities

• Handle inbound enquiries via phone, email and web chat.
• Proactively outbound call and follow up with potential leads.
• Qualify prospects against set criteria to ensure they are a good fit.
• Book qualified appointments for the sales team.
• Maintain accurate records in CRM.
• Collaborate with marketing and sales to optimise lead generation.

Job description

Job Title: Diary Manager
Location: Bolton Head Office
Salary: £27,000 - £32,000 + Bonus (OTE £40,000)
Employment Type: Full-time

About Us

Knightsbridge Commercial (part of the K3 Advisory Group) is one of the UK’s leading providers of company sale services, offering guidance and advisory services to SME's. People are at the core of our success, and we are currently looking to strengthen our Sales Team at our HQ in Bolton.. As part of our continued growth, we’re looking for a motivated and energetic Diary Manager to join our team and play a vital role in converting enquiries into qualified opportunities.

The Role

This position is at the heart of our sales process. You’ll be the first point of contact for new prospects—qualifying inbound enquiries and proactively reaching out to potential leads to assess their needs. By understanding customer requirements, you’ll help identify genuine opportunities and pass them through to the sales team.

Key Responsibilities:

• Handleinbound enquiriesvia phone, email, and web chat.

• Proactivelyoutbound call and follow upwith potential leads.

• Qualify prospects against set criteria to ensure they are a good fit.

• Nurture relationships by providing helpful information and excellent service.

• Book qualified appointments for the sales team.

• Maintain accurate records in CRM systems.

• Collaborate with marketing and sales teams to optimise lead generation and conversion.

What We’re Looking For:

• Previous experience insales, customer service, or lead qualification(preferred but not essential).

• A confident communicator with strong listening and questioning skills.

• Target-driven, motivated, and able to work at pace.

• Resilient, with a positive attitude and a genuine desire to help customers.

• Comfortable with outbound calling and handling objections.

• Organised and detail-oriented with good IT/CRM skills.

What We Offer:

• Competitive salary plus commission/bonus structure.

• 25 days holiday allowance!

• Training and ongoing development.

• Career progression opportunities within a growing business.

• Supportive, dynamic team environment.

• Team social events

• Charity events

• Working 8.30am - 5.30pm Monday to Thursday, with a 3pm finish Friday

• No weekends & a Christmas shutdown