DevOps Apprentice

QA; Burton Green; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading educational institution in Burton Green offers an opportunity to join their Cloud & Hosting team as an apprentice. You'll gain hands-on experience in managing Cloud platforms and virtualized environments, alongside completing a Level 4 DevOps Engineer qualification. Ideal for enthusiastic learners with STEM qualifications. The role comes with excellent benefits including pension schemes, personal development programs, and flexible working arrangements.

Benefits

Three pension schemes

Health & wellbeing access

Flexible working hours

Employee discounts

Qualifications

• Strong attention to detail.
• Ability to manage deadlines and solve problems independently.

Responsibilities

• Provisioning and maintaining virtual resources.
• Supporting Microsoft Azure administration.
• Resolving service requests.

Skills

Demonstrable IT skills

Teamwork

Customer service

Time management

Communication skills

Digital competence

Problem-solving

Health and safety knowledge

Enthusiastic learner

Flexibility

Education

A Level in STEM subject

BTEC Diploma in STEM subject

Level 3 IT apprenticeship

Job description

Employer description:

The University of Warwick is a world-class institution committed to innovation and excellence. Its Information and Digital Group (IDG) delivers cutting‑edge digital services that empower students, academics, and staff. Within IDG, the Infrastructure & Operations (I&O) team ensures reliable, secure, and high‑performing IT systems and networks, supporting teaching, research, and administration across campus.

Overview:

Join our Cloud & Hosting team and kick‑start your career in IT! You'll work alongside experienced Cloud Engineers, gaining hands‑on experience in managing and supporting virtualised server environments and Cloud platforms.

Key responsibilities include:

• Provisioning and maintaining virtual resources using VMware and other hosting technologies.
• Supporting Microsoft Azure administration and resource management.
• Resolving hosting‑related support incidents and service requests.
• Monitoring system performance, capacity, and alerts across Cloud and on‑prem environments.
• Assisting with operating system patching and updates.
• Contributing to planned upgrade and refresh programmes for hosting platforms.
• Maintaining documentation and following operational procedures.

You'll also complete structured training leading to a Level 4 DevOps Engineer qualification.

Required skills:

• Demonstrable IT skills gained through a formal role, education, or hobby.
• Experience working in a team to deliver high‑quality services.
• Experience providing advice and guidance to customers and colleagues.
• Ability to manage time and meet deadlines.
• Excellent spoken and written communication skills and ability to build effective relationships.
• Strong digital competence (Microsoft 365, email, internet).
• Ability to solve problems independently and as part of a team.
• Knowledge of health and safety issues.
• Ability to participate in networks to share good practice and exchange information.
• Enthusiastic and motivated learner.
• Team player with flexibility and adaptability.
• Calm under pressure with attention to detail.
• Willingness to learn new technologies.
• Organised and self‑disciplined.

Entry requirements:

• A Level in STEM subject, or
• BTEC Diploma in STEM subject, or
• Level 3 IT apprenticeship

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Benefits:

• Pension: Three attractive pension schemes (depending on grade).
• Recognition: Long service rewards and recognition programmes.
• Annual leave: 4 shutdown days, 8 statutory days, plus 26 days (Grades 1A‑5) or 30 days (Grades 6‑9).
• Health & wellbeing: Access to EAP, medical/dental cash plans, insurance, eyecare, and Warwick Sport facilities (gym, pool, fitness classes, climbing wall).
• Personal development: Leadership and management development programmes; career‑focused courses via the Centre for Lifelong Learning.
• Travel & transport: Campus transport services and bike hire options.
• Employee discounts: Savings on travel, dining, shopping, entertainment, Warwick hotel bookings, and Arts Centre events.
• Work/life balance: Flexible working, career breaks, generous parental leave, and on‑campus childcare services.

Future prospects:

On completion, you'll have a recognised qualification and practical experience, opening doors to roles such as Cloud Engineer, DevOps Engineer, or other IT infrastructure positions. There are strong opportunities for progression within the University or across the wider technology sector.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.