Development Assistant – Donor Programs & Events

Glasgow Museums; Glasgow; Híbrido; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days holiday

LGPS pension

Employee Assistance Programme

Discounts on club memberships & store

Cycle-to-work scheme

Descripción de la vacante

Glasgow Life is seeking a Development Assistant to support fundraising programmes and manage admin for memberships and donor communications. You will work with the Development team to ensure smooth delivery of fundraising events and donor stewardship.

The role requires experience in donor-facing work, strong organisational and communication skills, and competence with Microsoft Office. A CRM background (Raiser’s Edge) is desirable, with hybrid working and 35 hours per week.

Formación

• Experience in donor or customer-facing role.
• Strong organisational skills with ability to handle shifting priorities.
• Excellent communication to deliver a positive donor/member experience.
• Attention to detail in admin tasks and financial reporting; CRM experience desirable.

Responsabilidades

• Support the Senior Individual Giving Officer with administrative duties for membership events and communications.
• Manage fundraising phone line, donor letters, and fundraising emails in The Raiser’s Edge CRM.
• Support donor stewardship, thank donors, and send membership packs.
• Process gifts and memberships through The Raiser’s Edge CRM.
• Assist venues in Glasgow Life with new fundraising tools such as contactless devices.
• Manage event responses, guest lists and welcome donors to events.

Conocimientos

Donor contact experience

Organisational skills

Communication skills

Attention to detail

MS Word

MS Excel

MS Outlook

MS Teams

CRM (The Raiser's Edge)

Descripción del empleo

Glasgow Life is seeking a Development Assistant to support fundraising programmes and manage admin for memberships and donor communications. You will work with the Development team to ensure smooth delivery of fundraising events and donor stewardship.

The role requires experience in donor-facing work, strong organisational and communication skills, and competence with Microsoft Office. A CRM background (Raiser’s Edge) is desirable, with hybrid working and 35 hours per week.