Fundraising & Donor Engagement Assistant

Glasgow Life; Glasgow; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Holiday allowance

LGPS Pension

Employee support programme

Discounts for staff

Flexible working

Job summary

Glasgow Life is seeking a Development Assistant to join our Development team. You will help deliver ambitious giving programmes and provide an excellent donor/member experience.

The role supports Museums Membership and Celtic Rover, with duties spanning donor communications, event support, and CRM processing. The role is 35 hours per week, a fixed-term contract to 1 September 2028, with hybrid working between home and Glasgow offices.

Qualifications

• Experience in a donor or customer facing role.
• Strong organisation skills with ability to handle changing priorities.
• Clear communication to provide a positive donor/member experience.
• Attention to detail in administration and reporting.
• Good knowledge of Microsoft Office and CRM usage.

Responsibilities

• Support delivery of giving programmes and donor communications.
• Manage administration of key programmes such as Museums Membership and Celtic Rover.
• Assist with membership events and donor communications.
• Process gifts and memberships in the CRM (Raiser's Edge).
• Support venues to implement new fundraising tools and donor tools.
• Manage event responses, guest lists and donor event welcomes.

Skills

Donor relations

Customer service

Organisation

Communication

Microsoft Office

Tools

Raiser's Edge

Job description

Glasgow Life is seeking a Development Assistant to join our Development team. You will help deliver ambitious giving programmes and provide an excellent donor/member experience.

The role supports Museums Membership and Celtic Rover, with duties spanning donor communications, event support, and CRM processing. The role is 35 hours per week, a fixed-term contract to 1 September 2028, with hybrid working between home and Glasgow offices.