Despatch Supervisor

BID Leamington Ltd; Royal Leamington Spa; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

Company pension

Death in Service cover

24-hour GP access

On-site parking

Temp-to-perm opportunity

Job summary

Ultimate Recruitment is recruiting a Dispatch Supervisor for a busy client in Coventry. Location is Ryton CV8 3ED with day and night shifts. Salary is paid hourly: Days £15.04, Nights £15.54, with a pension and other benefits.

The role requires supervising dispatch operations, coordinating with drivers and warehouse teams, and ensuring on-time departures and accurate records. Suitable candidates will have transport/logistics experience and strong organisational skills.

Qualifications

• Minimum 1 year experience working within a transport office environment.
• Previous supervisory or team-leading experience is desirable.
• Strong organisational and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Good IT and administration skills.
• Previous experience in dispatch, transport or logistics is essential.

Responsibilities

• Supervise and coordinate daily dispatch operations to ensure timely and efficient vehicle departures.
• Monitor dispatch activity and ensure all deliveries and collections are completed within scheduled times.
• Communicate with drivers, warehouse teams and management to resolve operational issues.
• Allocate work and support the dispatch team to maintain smooth day-to-day operations.
• Prepare and maintain accurate dispatch reports and transport documentation.
• Track shipments and ensure all system records are kept up to date.
• Support the Control Tower team with daily planning and operational administration.
• Monitor and ensure compliance with health, safety and company procedures.
• Handle incoming calls and emails relating to dispatch and transport queries.
• Deal with real-time operational issues and elevate where necessary.
• Provide guidance and support to Dispatch Clerks and other members of the transport team.

Skills

Organisational skills

Communication skills

IT skills

Administration skills

Supervisory experience

Dispatch/Logistics experience

Job description

Job Description

Location: Ryton CV8 3ED

Pay Rate: £15.04 per hour (Days) / £15.54 per hour (Nights)

Ultimate Recruitment is looking for an experienced Dispatch Supervisor to join one of our busy clients based in Coventry.

Job Details

Monday to Friday

Shifts available: 06:00-14:30, 10:30-19:00, 19:00-03:30, 21:30-06:00

Work location: Ryton CV8 3ED

Key Responsibilities

• Supervise and coordinate daily dispatch operations to ensure timely and efficient vehicle departures.
• Monitor dispatch activity and ensure all deliveries and collections are completed within scheduled times.
• Communicate with drivers, warehouse teams and management to resolve operational issues.
• Allocate work and support the dispatch team to maintain smooth day-to-day operations.
• Prepare and maintain accurate dispatch reports and transport documentation.
• Track shipments and ensure all system records are kept up to date.
• Support the Control Tower team with daily planning and operational administration.
• Monitor and ensure compliance with health, safety and company procedures.
• Handle incoming calls and emails relating to dispatch and transport queries.
• Deal with real-time operational issues and elevate where necessary.
• Provide guidance and support to Dispatch Clerks and other members of the transport team.

Requirements

• Minimum 1 years experience working within a transport office environment essential.
• Previous supervisory or team-leading experience is desirable.
• Strong organisational and communication skills.
• Ability to work under pressure and make decisions in a fast-paced environment.
• Good IT and administration skills.
• A proactive approach to problem-solving.
• Previous experience within dispatch, transport or logistics is essential.

Pay & Benefits

• Days: £15.04 per hour
• Nights: £15.54 per hour
• Company pension
• Death in Service cover
• 24-hour GP access
• Supportive and professional working environment
• On-site parking, where applicable
• Temp-to-perm opportunity offering long-term career prospects

Job Type

• Full-time
• Temp-to-perm
• Monday to Friday

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