Despatch Clerk – Transport & Scheduling Support

Adecco Portugal; Silloth; On-site; GBP 20,000 - 26,000; Full time

Job summary

Adecco Group UK & Ireland is seeking an organised, customer-focused Despatch Clerk to support the Transport Co-ordinator and the wider transport team on site in the UK. This temporary role runs until July 2027 with core hours 8:00–16:30, expanding to 6:00–14:30 at busier times in 2027.

You will assist with on-time deliveries, maintain excellent customer service, and keep Origin systems updated, while working with a national support network and colleagues across sites.

Qualifications

• Calm, confident, and professional telephone manner.
• Strong organisational skills with excellent attention to detail.
• Ability to work collaboratively within a team while managing your own tasks effectively.

Responsibilities

• Assist the Transport Co-ordinator in ensuring all deliveries are completed accurately and on time, in line with customer requirements.
• Maintain the highest level of customer service across all communications.
• Ensure all Origin business systems are accurately updated, with a strong focus on the Chasers Management System, following company requirements.
• Work onsite as part of the transport team while providing national support under the guidance of the Business Systems and Admin Support Team.
• Support colleagues both locally and nationally as required.

Skills

Organisational skills

Customer service

Telephone manner

Teamwork

Attention to detail

Tools

Chasers Management System

Job description

Adecco Group UK & Ireland is seeking an organised, customer-focused Despatch Clerk to support the Transport Co-ordinator and the wider transport team on site in the UK. This temporary role runs until July 2027 with core hours 8:00–16:30, expanding to 6:00–14:30 at busier times in 2027.

You will assist with on-time deliveries, maintain excellent customer service, and keep Origin systems updated, while working with a national support network and colleagues across sites.