Despatch Co-Ordinator

Gi Group; Ware; On-site; GBP 16,000 - 23,000; Part time

Job summary

Gi Group in Ware, England is seeking a proactive Despatch Co-Ordinator to manage daily despatch operations, ensuring goods are picked, packed and shipped accurately and on time. This role sits in a fast-paced warehouse environment, requiring coordination with customers, carriers and internal teams.

The ideal candidate will have proven inbound/despatch experience in a warehouse or logistics setting, be physically capable, and show strong organisational skills with the ability to juggle priorities

Qualifications

• Proven inbound/despatch experience in a warehouse/logistics setting.
• Physically capable role including lifting heavier items safely.
• Strong organisation and ability to manage multiple priorities.

Responsibilities

• Coordinate and schedule daily despatch activity to meet delivery deadlines.
• Prepare and process despatch paperwork and ensure documentation accuracy.
• Liaise with customers, carriers and internal teams to confirm delivery requirements.
• Verify outgoing shipments against orders and documentation.
• Ensure items are correctly labelled, packed and meet quality standards.
• Support stock control and allocate stock for despatch.
• Provide updates on ETAs and delays to stakeholders.

Skills

Inbound logistics

Despatch coordination

Multitasking

Communication

Attention to detail

Tools

SAP

Oracle

MS Office

Job description

Despatch Co-Ordinator (6739) Ware, England

Salary: GBP14.4 - GBP14.4 per hour

Despatch Coordinator

Pay Rate: £14.40 per hour

Location: Ware, Hertfordshire (SG12 8AP)

Contract: Temporary ongoing

We’re recruiting a proactive, detail-focused Despatch Coordinator to take ownership of daily despatch operations—ensuring goods are correctly picked, checked, packed, documented and shipped accurately and on time. If you thrive in a fast-paced warehouse environment and enjoy coordinating people, paperwork and priorities, this could be a great fit.

What you’ll be doing

• Coordinate and schedule daily despatch activity to meet delivery deadlines
• Build and manage despatch plans to keep transport and shipments running efficiently
• Verify outgoing shipments against customer orders and documentation
• Ensure items are correctly labelled, packaged and meet quality standards before leaving site
• Liaise with customers, carriers and internal teams to confirm delivery requirements and resolve queries
• Provide clear updates to stakeholders on ETAs, delays and any issues
• Prepare and process despatch paperwork (invoices, packing lists, delivery notes, etc.)
• Ensure shipments meet legal, safety and regulatory requirements (including international where applicable)
• Work closely with warehouse teams to allocate stock and support stock control for despatch
• Monitor and report discrepancies, shortages or damage to inventory/shipments

What we’re looking for

• Proven inbound/despatch experience within a warehouse or logistics operation
• Comfortable with a physical role, including lifting heavier items safely
• Strong organisation skills and the ability to juggle multiple priorities
• Clear communicator with a professional, cooperative approach—able to take direction and follow through
• High attention to detail in checking, labelling and documentation
• Calm under pressure with a practical, solutions-focused mindset
• Working knowledge of logistics/transport processes
• Confident using MS Office (Word/Excel); experience with ERP/WMS (e.g., SAP, Oracle or similar) is an advantage

Why this role matters

You’ll be central to ensuring customers receive the right goods, at the right time, with the right documentation—supporting service levels, compliance, and a smooth warehouse operation.