Transport Coordinator

Adecco; Grays; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Full-time role

Friendly team environment

Career development

Growth within logistics

Job summary

Adecco Grays is seeking a Transport Coordinator to join our busy logistics operation. This office-based role involves coordinating daily UK collections and deliveries, arranging transport with hauliers, and maintaining clear communication with drivers and customers.

You will use transport management systems and Microsoft Office, prioritise multiple shipments, and deliver accurate shipment updates while resolving issues promptly. Monday to Friday, 8:30am to 5:00pm, in Grays.

Qualifications

• Previous experience within transport, logistics, freight forwarding, or distribution.
• Strong knowledge of UK road transport operations.
• Excellent communication and customer service skills.
• Ability to prioritise workloads and manage multiple shipments simultaneously.

Responsibilities

• Coordinate daily UK collections and deliveries.
• Arrange transport with approved hauliers, carriers, and subcontractors.
• Manage freight movements including full loads, part loads, palletised freight, and groupage shipments.
• Monitor vehicle movements and communicate with drivers and transport providers.
• Provide customers with accurate shipment updates and estimated delivery times.
• Resolve transport issues including delays, failed collections, delivery discrepancies, damages, and shortages.
• Book timed collections and delivery appointments.
• Obtain competitive transport rates and prepare customer quotations.
• Source cost-effective transport solutions while maintaining service quality.
• Process and monitor POD documentation.
• Investigate and resolve delivery queries and invoice discrepancies.
• Prepare completed transport files for billing and ensure all charges are recorded.
• Update internal systems and maintain accurate transport records.
• Deliver exceptional customer service and build strong relationships with customers and suppliers.

Skills

Transport experience

UK road transport

Customer service

Multitasking

Organisational skills

MS Office

Tools

Transport Management System

Job description

Transport Coordinator

Location: Grays (Office-Based)

Hours: Monday to Friday, 8:30am - 5:00pm (1 Hour Lunch Break)

Are you an experienced Transport Coordinator looking for your next challenge?

We are seeking a highly organised and proactive individual to join a busy logistics operation, managing daily UK transport movements and ensuring customers receive a first-class service.

This is a fantastic opportunity for someone with previous experience in transport, logistics, freight forwarding, or distribution who enjoys working in a fast-paced environment and thrives on problem-solving.

Key Responsibilities

• Coordinate daily UK collections and deliveries.
• Arrange transport with approved hauliers, carriers, and subcontractors.
• Manage a variety of freight movements including full loads, part loads, palletised freight, and groupage shipments.
• Monitor vehicle movements and maintain regular communication with drivers and transport providers.
• Provide customers with accurate shipment updates and estimated delivery times.
• Resolve transport issues including delays, failed collections, delivery discrepancies, damages, and shortages.
• Book timed collections and delivery appointments.
• Obtain competitive transport rates and prepare customer quotations.
• Source cost-effective transport solutions while maintaining service quality.
• Process and monitor Proof of Delivery (POD) documentation.
• Investigate and resolve delivery queries and invoice discrepancies.
• Prepare completed transport files for billing and ensure all charges are correctly recorded.
• Update internal systems and maintain accurate transport records.
• Deliver exceptional customer service and build strong working relationships with customers and suppliers.

About You

The ideal candidate will have:

• Previous experience within transport, logistics, freight forwarding, or distribution
• Strong knowledge of UK road transport operations
• Excellent communication and customer service skills
• The ability to prioritise workloads and manage multiple shipments simultaneously
• High attention to detail and strong organisational skills
• Experience using transport management systems and Microsoft Office
• A proactive approach to problem-solving and decision-making

What's on Offer?

• Full-time, permanent position
• Monday to Friday working hours
• Supportive and friendly team environment
• Varied and fast-paced role with plenty of responsibility
• Opportunity to develop your career within a growing logistics operationIf you're looking for a dynamic transport role where no two days are the same, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website