Desktop Support Tech - Windows/macOS/Linux, Onsite/Remote

Axiom Technologies; Remote; GBP 25,000 - 35,000; Full time

Job summary

An IT services company in the United Kingdom is seeking a Desktop Support Technician to provide onsite support to users. The role includes troubleshooting hardware and software issues, managing user accounts, and maintaining the IT asset inventory. The ideal candidate should have a Bachelor's degree in a relevant field and at least one year of experience in desktop support. Strong communication skills and a solid understanding of Windows OS are required. Occasional lifting and after-hours support may be needed.

Qualifications

• At least one year of experience in desktop support.
• Ability to troubleshoot hardware and software issues.
• Familiarity with managing user accounts.

Responsibilities

• Provide onsite support to users.
• Manage IT asset inventory.
• Lift equipment occasionally and provide after-hours support if needed.

Skills

Strong communication skills

Understanding of Windows OS

Education

Bachelor's degree in a relevant field

Job description

An IT services company in the United Kingdom is seeking a Desktop Support Technician to provide onsite support to users. The role includes troubleshooting hardware / software issues, managing user accounts, and maintaining IT asset inventory. Candidates should have a Bachelor's degree in a relevant field and at least one year of experience in desktop support. Strong communication skills and a solid understanding of Windows OS are required. Occasional lifting and after-hours support may be needed.