Desktop Support Engineer - Morgan McKinley

eFinancialCareers; Guildford; On-site; GBP 41,000 - 50,000; Full time

Job summary

eFinancialCareers in Guildford is seeking a Desktop Support Engineer for a 4-6 month on-site contract. You will provide hands-on IT support, resolve hardware and software issues, and help maintain local IT infrastructure. The role demands 2+ years of on-site experience and strong Windows desktop skills with a user-focused approach.

Work is on-site in Guildford, with immediate start available and a typical 9-5 schedule during weekdays.

Qualifications

• 2+ years experience in an on-site IT support role.
• Strong experience supporting Windows desktop environments.
• Hands-on approach to hardware, software and user access issues.

Responsibilities

• Provide on-site IT support to users, resolving hardware, software and infrastructure‑related issues
• Troubleshoot and resolve issues relating to desktops, laptops, peripherals, software applications and user access
• Support user onboarding and offboarding processes, including account setup, equipment provisioning and access management
• Install, configure and maintain hardware and software
• Manage IT assets, inventory tracking and equipment lifecycle processes
• Assist with the coordination and maintenance of local IT infrastructure
• Assist with testing and deployment of system changes and releases
• Provide remote support to users when required

Skills

On-site IT support

Windows desktop

Troubleshooting

User liaison

Tools

Active Directory

IT asset management

Job description

Desktop Support Engineer

Location: Central Guildford (Fully on-site)

Contract Length: 4 - 6 months

Working Hours: Monday-Friday, 9.00am - 5.30pm

Salary: £45,000 (£23.07 per hour)

We have an exciting opportunity for an experienced IT Support Engineer / Desktop Support Engineer to join a leading, international organisation at their Guildford office to provide on‑site technical support. This contract role will support the existing IT team during a period of increased workload, providing hands‑on user support while assisting with the maintenance and administration of local IT infrastructure.

This is a hands on role supporting a busy team with a range of IT issues. We are looking for someone who enjoys working in an on‑site setting, liaising with users in person, troubleshooting and resolving a wide range of issues.

Key responsibilities include;

• Provide on‑site IT support to users, resolving hardware, software and infrastructure‑related issues
• Troubleshoot and resolve issues relating to desktops, laptops, peripherals, software applications and user access
• Support user onboarding and offboarding processes, including account setup, equipment provisioning and access management
• Install, configure and maintain hardware and software
• Manage IT assets, inventory tracking and equipment lifecycle processes
• Assist with the coordination and maintenance of local IT infrastructure
• Assist with testing and deployment of system changes and releases
• Provide remote support to users when required

The ideal candidate will have 2+ years experience working in an on‑site IT support role, with strong experience supporting Windows desktop environments. You will enjoy solving technical problems and working closely with users in person.

We are looking for someone to start asap.