Desktop Support Engineer

Morgan McKinley (Guildford); Sefton; Hybrid; GBP 38,000 - 52,000; Full time

Job summary

Morgan McKinley (Guildford) is seeking an experienced Desktop Support Engineer for an on-site contract in Guildford. You will join the local IT team to provide hands-on user support and maintain IT infrastructure during a busy period.

The ideal candidate has 2+ years in on-site IT support, with strong Windows desktop experience and a collaborative approach to helping users in person. Start date is asap and the role is fully on-site at the Guildford office.

Qualifications

• 2+ years of on-site IT support experience.
• Strong experience with Windows desktop environments.

Responsibilities

• Provide on-site IT support to users, resolving hardware, software and infrastructure-related issues.
• Troubleshoot and resolve issues related to desktops, laptops, peripherals, software applications and user access.
• Support user onboarding and offboarding processes, including account setup, equipment provisioning and access management.
• Install, configure and maintain hardware and software.
• Manage IT assets, inventory tracking and equipment lifecycle processes.
• Assist with the coordination and maintenance of local IT infrastructure.
• Assist with testing and deployment of system changes and releases.
• Provide remote support to users when required.

Skills

Windows OS

On-site support

Troubleshooting

User onboarding/offboarding

IT asset management

Tools

Windows OS

Job description

Desktop Support Engineer

Location: Central Guildford (Fully on-site)

Contract Length: 4 - 6 months

Working Hours: Monday-Friday, 9.00am - 5.30pm

Salary: 45,000 ( 23.07 per hour)

We have an exciting opportunity for an experienced IT Support Engineer / Desktop Support Engineer to join a leading, international organisation at their Guildford office to provide on-site technical support. This contract role will support the existing IT team during a period of increased workload, providing hands-on user support while assisting with the maintenance and administration of local IT infrastructure.

This is a hands on role supporting a busy team with a range of IT issues. We are looking for someone who enjoys working in an on-site setting, liaising with users in person, troubleshooting and resolving a wide range of issues.

Key responsibilities include;

• Provide on-site IT support to users, resolving hardware, software and infrastructure-related issues
• Troubleshoot and resolve issues relating to desktops, laptops, peripherals, software applications and user access
• Support user onboarding and offboarding processes, including account setup, equipment provisioning and access management
• Install, configure and maintain hardware and software
• Manage IT assets, inventory tracking and equipment lifecycle processes
• Assist with the coordination and maintenance of local IT infrastructure
• Assist with testing and deployment of system changes and releases
• Provide remote support to users when required

The ideal candidate will have 2+ years experience working in an on-site IT support role, with strong experience supporting Windows desktop environments. You will enjoy solving technical problems and working closely with users in person.

We are looking for someone to start asap.