Desk-Based Loss Adjuster — Rebuild Homes & Restore Peace

Aviva; York and North Yorkshire; Hybrid; GBP 34.000 - 45.000; Vollzeit

Benefits dieser Stelle

Salary up to £45,000

Bonus opportunity 8%

Pension up to 14%

29 days holidays plus bank holidays

Aviva product discounts

Matching Share Plan

Save As You Earn

Flexible benefits

Paid volunteering days

Wellbeing support

Zusammenfassung

Aviva seeks a Desk Based Loss Adjuster in York to own household claims up to £50,000, coordinating customers, contractors, and suppliers. The role is desk-based but collaborative, with onsite presence required per weekly office time.

You will combine technical claims knowledge with empathy to deliver cost-effective, quality reinstatement solutions. The ideal candidate has residential property insurance experience, loss adjusting or contractor management background, and a BDMA qualification is

Qualifikationen

• Empathy and exceptional customer service essential.
• Residential property insurance knowledge required; loss adjusting experience preferred.
• Experience communicating with multiple stakeholders and vendors.

Aufgaben

• Manage household claims up to £50,000 from instruction to settlement.
• Interpret scope of works using photos, video, and remote tools.
• Coordinate stakeholders including customers, contractors, DR&R and suppliers to deliver timely outcomes.
• Deliver fair, accurate, and customer-focused reinstatement solutions.

Kenntnisse

Customer service

Stakeholder management

Communication

Loss adjusting

Residential property insurance

Ausbildung

BDMA qualification

Jobbeschreibung

Aviva seeks a Desk Based Loss Adjuster in York to own household claims up to £50,000, coordinating customers, contractors, and suppliers. The role is desk-based but collaborative, with onsite presence required per weekly office time.

You will combine technical claims knowledge with empathy to deliver cost-effective, quality reinstatement solutions. The ideal candidate has residential property insurance experience, loss adjusting or contractor management background, and a BDMA qualification is