Designate Centre Manager - Wakefield Area

Halfords; West Yorkshire; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

On-target earnings up to £51,600

Base salary £37,500 - £40,000

Uncapped bonus scheme

Five days a week

Hybrid training and ATA/MOT training

Job summary

Halfords is seeking a Designate centre manager to support local Autocentres within a reasonable travel area, leading in-centre teams with motivation and focus on a fantastic customer experience.

The role offers progression, practical training, and a comprehensive benefits package including a base salary of £37,500 - £40,000, plus an uncapped monthly bonus averaging £11,600 per year and on-target earnings up to £51,600. Five days per week to drive performance.

Qualifications

• Experience leading a team in automotive service or retail.
• Proven ability to motivate staff and drive performance.
• Strong focus on customer experience and compliance.

Responsibilities

• Lead in-centre teams across designated Autocentres within travel area.
• Coach and motivate staff to deliver excellent customer journeys.
• Maintain safety, service standards and commercial targets.

Skills

Team leadership

Customer service mindset

Job description

Brilliant at leading a team? Join the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Brilliant at leading a team? Join the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
A newly created role within our Autocentre business, our Designate centre managers will be a vital support to our management team. As a Designate centre manager, you will be supporting local centres within the area within a reasonable travel time and leading the in centre teams with support, encouragement, and motivation. No two days are the same so you will need to be open to change, adaptable, and ensure that the team are on board and motivated to constantly move forwards with the everchanging environment that adapts to meet our customers’ needs and demands. This experience will set you up to successfully run your own allocated centre when an appropriate vacancy arises.
Our customers are at the heart of everything we do, you will be there to support and engage the team to drive a culture that is professional and ensures that the customer’s journey delivers a fantastic customer experience, helping the team to focus on achieving amazing results and building your centres reputation for excellence. We expect nothing but the best to be delivered in terms of service and meeting demand, whilst delivering centres that are not just great for our customers in terms of commercial excellence, but safe and compliant.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you.

• On-target earnings up to £51,600
• Comprising a base salary of £37,500 - £40,000
• An uncapped monthly bonus scheme with average additional earnings of £11,600 per year.
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include

• Structured 12 week induction into our business
• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.