Centre Manager

Halfords; West Midlands; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

50% off garage bills

Cycle to Work Scheme

Wagestream - early access to salary

GP Access 24/7

Job summary

Halfords Autocentres in the UK is seeking a Centre Manager to lead the team to deliver a first-class customer journey and drive business performance. You will oversee daily operations, coach colleagues, and ensure high standards of safety and compliance.

This role offers an uncapped bonus with a base salary of £40,912 and on-target earnings up to £50,312. A 5-day week, progression and training schemes, and a comprehensive benefits package are included.

Qualifications

• Proven leadership and team management in automotive or similar sector.
• Experience delivering high customer satisfaction and managing KPIs.

Responsibilities

• Lead and develop the Autocentre team to ensure excellent customer journeys.
• Drive business performance and achieve targets while maintaining compliance.
• Provide in-the-moment training and coaching to staff.

Skills

Leadership

Team management

Customer experience

Coaching

Health and safety

Sales/KPIs

Communication

IT proficiency

Time management

Driving licence

Job description

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you,

• On-target earnings up to £50,312
• Comprising a base salary of £40,912
• An uncapped monthly bonus scheme with average additional earnings of £9,400 per year.
• 5 days a week
• Earn extra with our refer a friend scheme - T&C's Apply.

Benefits Include:

• 5.6 weeks' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan - to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI's
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.