Designate Centre Manager - North & East Yorkshire

Halfords; Hull and East Yorkshire; Vor Ort; GBP 39.000 - 51.000; Vollzeit

Benefits dieser Stelle

Hybrid training

ATA & MOT Tester qualifications

Pension Scheme & Life Assurance

Health Cash Plan

Share save scheme

Zusammenfassung

Halfords, the UK's leading motoring services retailer, is creating a new Designate centre manager role to support local Autocentres within the East Riding area, with travel within a reasonable distance.

You will lead centre teams, drive customer experience, ensure safety and compliance, and develop centres to potentially run your own allocated site in future. 5 days a week, base salary £39,000 with an uncapped bonus.

Qualifikationen

• Demonstrated leadership of teams in automotive or similar service environments.
• Proven ability to deliver high customer satisfaction and manage teams.
• Coaching-based approach to team development and in-the-moment training.
• Strong financial acumen including P&L awareness and profit optimisation.
• Experience ensuring health and safety compliance across sites.
• Experience handling high sales turnover and KPI management.
• Excellent verbal and written communication skills.
• Proficient IT skills and willingness to learn in-house systems.
• Holder of a current valid driving licence.

Aufgaben

• Lead and support local Autocentre teams within a reasonable travel area.
• Drive exceptional customer experience and service standards.
• Ensure centres are safe, compliant and commercially focused.
• Coach and develop in-centre staff with a motivation-driven approach.
• Collaborate with central teams to improve performance and meet customer needs.

Kenntnisse

Leadership

Customer satisfaction

Coaching

Financial acumen

Health & safety

Sales orientation

Communication

IT proficiency

Time management

Driving licence

Jobbeschreibung

Job no: 568212
Work type: Full time
Site: Hull
Categories: Autocentre Management
Location: East Riding of Yorkshire
Salary: £39,000 per year
Business Area: Autocentres

Brilliant at leading a team?

Join the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

A newly created role within our Autocentre business, our Designate centre managers will be a vital support to our management team. As a Designate centre manager, you will be supporting local centres within the area within a reasonable travel time and leading the in centre teams with support, encouragement, and motivation. No two days are the same so you will need to be open to change, adaptable, and ensure that the team are on board and motivated to constantly move forwards with the everchanging environment that adapts to meet our customers’ needs and demands. This experience will set you up to successfully run your own allocated centre when an appropriate vacancy arises.

Our customers are at the heart of everything we do, you will be there to support and engage the team to drive a culture that is professional and ensures that the customer’s journey delivers a fantastic customer experience, helping the team to focus on achieving amazing results and building your centres reputation for excellence. We expect nothing but the best to be delivered in terms of service and meeting demand, whilst delivering centres that are not just great for our customers in terms of commercial excellence, but safe and compliant.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don't delay.

• On-target earnings up to £50,600
• Comprising a base salary of £39,000
• An uncapped monthly bonus scheme with average additional earnings of £11,600 per year.
• 5 days a week
• Earn extra with our refer a friend scheme - T&C's Apply.

Benefits Include:

Structured 12 week induction into our business

5.6 weeks' annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan - to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Strong financial acumen with experience of managing P&L and optimizing profit
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI's
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.