Centre Manager

Halfords; Kingswood; On-site; GBP 41,000 - 55,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Discounts on garage bills

Product discounts

Job summary

Halfords in Kingswood is seeking an Autocentre Centre Manager to lead the team, drive customer satisfaction and business performance. You will ensure smooth operations, coach staff, and manage KPI targets to deliver excellent car services and customer journeys.

The role offers a clear career path with training schemes and progression opportunities across our Autocentres network.

Qualifications

• Experience leading automotive service teams.
• Proven track record of delivering customer satisfaction.
• Ability to meet Health & Safety standards.
• Experience managing sales KPIs.
• Excellent communication and coaching skills.

Responsibilities

• Lead and develop the Autocentre team to achieve targets and service quality.
• Drive business performance and sales while maintaining high customer satisfaction.
• Ensure adherence to health and safety standards and company policies.
• Support training and progression through coaching and in-centre development.

Skills

Leadership

Team management

Customer satisfaction

Health & safety

KPI management

Communication

IT literacy

Driving licence

Job description

Job no: 568077
Work type: Full time
Site: Kingswood
Categories: Autocentre Management
Location: Bristol
Salary: £40,869 - £55,278 per year
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay today!

• On-target earnings up to £55,378
• Comprising a base salary of £40,869 - £44,278
• An uncapped monthly bonus scheme with average additional earnings of £11,000 per year
• 5 days a week (the centre is closed on a Sunday)
• Earn extra with our refer a friend scheme – T&C’s apply

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.