Design Studio Operations Lead

Tarrant Howl Ltd; Greater London; On-site; GBP 35,000 - 48,000; Full time

Job summary

Unknown Architecture Practice is looking for a Practice Operations Coordinator to support day-to-day operations, facilities, administration and people functions. You will work closely with the Practice Manager and senior leadership to ensure the studio runs smoothly and efficiently.

The role combines operations, facilities, administration and people support, with a focus on process improvement, budget monitoring and stakeholder coordination across the studio.

Qualifications

• Experience in Operations, Practice Management, Office Management or Studio Management.
• Highly organised with excellent attention to detail.
• Comfortable managing multiple priorities in a busy professional environment.
• Strong communication and interpersonal skills with senior leadership.
• Commercially aware with budgeting, suppliers or operational expenditure experience.
• Proactive, solutions-focused with a mindset for process improvement.
• Experience coordinating facilities, IT suppliers and office operations.
• Experience in architectural/design or professional services is advantageous.

Responsibilities

• Overseeing the day-to-day operation of the practice to run efficiently.
• Supporting and coordinating the administration and support teams.
• Monitoring operational expenditure and maintaining records of suppliers, subscriptions and office costs.
• Working with senior management to identify and implement operational improvements.
• Supporting employee onboarding, wellbeing initiatives and HR administration.
• Managing facilities, office maintenance, contractors and supplier relationships.
• Coordinating internal IT and operational systems with external providers.
• Supporting financial administration, budget monitoring and reporting.
• Leading project audits and maintaining internal procedures and quality standards.
• Coordinating internal events, CPD programmes and studio culture initiatives.

Skills

Operations management

Office management

Studio management

Budgeting

Supplier management

Process improvement

Stakeholder communication

Facilities coordination

Job description

Unknown Architecture Practice is looking for a Practice Operations Coordinator to support day-to-day operations, facilities, administration and people functions. You will work closely with the Practice Manager and senior leadership to ensure the studio runs smoothly and efficiently.

The role combines operations, facilities, administration and people support, with a focus on process improvement, budget monitoring and stakeholder coordination across the studio.