Dermatology Pathway Navigator – Administrative Lead

West Hertfordshire Teaching Hospitals NHS Trust; Watford; On-site; GBP 30,000 - 33,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is recruiting for a Band 4 Pathway Navigator in Dermatology. The role focuses on supporting consultants, coordinating outpatient and virtual appointments, and producing accurate clinical correspondence within Trust targets.

Core hours are Monday to Friday, 8:00am–5:00pm. Sponsorship cannot be provided for this role; the post is available as full time or part time. Closing date: 24 November 2026.

Qualifications

• Experience in administration within NHS or similar setting is preferred.
• Proficient with Microsoft Office and Cerner.
• Knowledge of 18 week pathway process and patient pathway coordination.

Responsibilities

• Provide admin support to Consultants and Dermatology team within Trust targets.
• Manage outpatient and virtual bookings, including rescheduling as needed.
• Prepare clinic lists and ensure accurate clinical correspondence (letters, discharge summaries, forms).
• Process referrals via ERS ensuring triage and progression.
• Support PTL validation and liaise with patients, relatives and staff.

Skills

Communication skills

Prioritisation

Organisation

Patient-facing experience

Education

GCSE or equivalent

AMSPAR

RSA Stage 3 typing/word processing

Tools

Microsoft Office

Cerner

ERS (E-Referral Service)

Job description

West Hertfordshire Teaching Hospitals NHS Trust is recruiting for a Band 4 Pathway Navigator in Dermatology. The role focuses on supporting consultants, coordinating outpatient and virtual appointments, and producing accurate clinical correspondence within Trust targets.

Core hours are Monday to Friday, 8:00am–5:00pm. Sponsorship cannot be provided for this role; the post is available as full time or part time. Closing date: 24 November 2026.