Dermatology Pathway Administrator - Band 4 (Flexible Hours)

West Herts Hospitals; Watford; Híbrido; GBP 30.000 - 33.000; Jornada completa

Descripción de la vacante

West Hertfordshire Teaching Hospitals NHS Trust is seeking a motivated and organised administrator to join the Dermatology team in Watford. The role supports consultants and the wider clinical team, handling outpatient bookings, patient pathways, and clinical correspondence within Trust targets.

Core hours are Monday to Friday, 8:00am–5:00pm. Full and part-time options are available and sponsorship is not offered for this role.

Formación

• Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
• 4 GCSE (C and above) or equivalent
• AMSPAR
• RSA Stage 3 typewriting, word processing (or equivalent)

Responsabilidades

• Provide administrative support to Consultants and the Dermatology team, ensuring work is completed within Trust targets.
• Manage outpatient and virtual clinic bookings, including scheduling, cancelling, and rebooking appointments in line with RTT guidance.
• Prepare and review clinic lists, resolving any gaps or clashes.
• Produce accurate clinical correspondence, including clinic letters, discharge summaries, prescriptions, and blood forms using Cerner.
• Process referrals via ERS, ensuring patients are triaged and progressed appropriately.
• Support PTL validation and expedite delays.
• Act as a point of contact for patients, relatives, and staff, handling queries professionally and empathetically.

Conocimientos

MS Office

Cerner

ERS

Outlook

Data protection

Educación

GCSEs (C or above)

AMSPAR

RSA Stage 3 typing

Herramientas

Cerner

ERS

Outlook

Descripción del empleo

West Hertfordshire Teaching Hospitals NHS Trust is seeking a motivated and organised administrator to join the Dermatology team in Watford. The role supports consultants and the wider clinical team, handling outpatient bookings, patient pathways, and clinical correspondence within Trust targets.

Core hours are Monday to Friday, 8:00am–5:00pm. Full and part-time options are available and sponsorship is not offered for this role.