Dermatology Outpatient Admin Coordinator

Transformation Unit; East Midlands; On-site; GBP 23,000 - 28,000; Full time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Pathway Support administrator at Band 2 to provide courteous outpatient reception and administrative support. You will work with a multidisciplinary team, manage referrals, and ensure timeliness of records for Derby's dermatology/outpatients service.

The role requires a good standard of English, clerical experience, and familiarity with Lorenzo/e-RS; flexible to cover community sites as needed with a focus on accuracy and

Qualifications

• Good standard of English to O Level/GCSE or equivalent.
• Experience in an administration role or customer service.
• Experience of working with Lorenzo and e-RS.
• Experience of hospital administration systems.
• Experience working at a busy reception desk.

Responsibilities

• Make new and follow-up outpatient appointments using Lorenzo and generate letters.
• Ensure the 18-week RTT end date is captured on Lorenzo.
• Scan new patient referrals onto CITO and maintain PAS documentation.
• Sort and prepare case notes, remove unnecessary items and prepare for scanning.
• Ensure correct retention and destruction of case notes in line with policy.

Skills

Administrative experience

Deadline-driven

IT literacy

Teamwork

Education

GCSE English

Tools

Lorenzo

e-RS

PAS system

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Pathway Support administrator at Band 2 to provide courteous outpatient reception and administrative support. You will work with a multidisciplinary team, manage referrals, and ensure timeliness of records for Derby's dermatology/outpatients service.

The role requires a good standard of English, clerical experience, and familiarity with Lorenzo/e-RS; flexible to cover community sites as needed with a focus on accuracy and