Deputy Store Manager: Lead, Inspire & Grow Sales

The Range; Forest Hall; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

28 Days of Annual Leave

25% In-Store Discount

High Street Discounts across hundreds

Promoting Internally

Personal Development

Job summary

The Range is seeking a proactive Deputy Store Manager (Shop Floor) for our North Tyne Retail Park store in Benton, Tyneside. You will support the Store Manager in day-to-day operations, lead the team on the shop floor and ensure a welcoming, well-stocked shopping experience for customers.

You will drive customer service, develop colleagues, manage rosters and stock control, and play a key role in delivering strong store performance.

Qualifications

• Experience in a retail supervisory or management role.
• Strong leadership and people development skills.
• Passion for delivering excellent customer service.
• Good commercial awareness and understanding of retail KPIs.
• Excellent communication and organisational skills.
• Proactive and positive approach to problem solving.
• Ability to influence, engage and motivate others.
• Flexible and adaptable in a fast-moving retail environment.

Responsibilities

• Lead by example to deliver exceptional customer service and create a positive shopping experience.
• Motivate, coach and develop colleagues to achieve their full potential.
• Support the delivery of strong commercial results by driving sales, labour productivity and stock control.
• Help create a high-performing, engaged and customer-focused team culture.
• Ensure the Store is always clean, full, priced and ready to trade.
• Support effective rota planning and daily operational management.
• Conduct regular shop floor walks, identifying opportunities to improve service and sales.
• Support recruitment, training, performance management and succession planning.
• Deputise for the Store Manager when required and confidently lead the Store operation.
• Promote company values, standards and behaviours at all times.

Skills

Leadership

People Development

Customer Service

Commercial Awareness

Communication

Organisation

Problem Solving

Adaptability

Team Motivation

Job description

The Range is seeking a proactive Deputy Store Manager (Shop Floor) for our North Tyne Retail Park store in Benton, Tyneside. You will support the Store Manager in day-to-day operations, lead the team on the shop floor and ensure a welcoming, well-stocked shopping experience for customers.

You will drive customer service, develop colleagues, manage rosters and stock control, and play a key role in delivering strong store performance.