Deputy Store Manager - Food Retail Leadership & Operations

Marks and Spencer; Kingston upon Thames; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Kingston upon Thames is seeking a Deputy Store Manager in Food to oversee daily operations, drive sales, and improve customer experience. The role requires strong leadership skills, ability to make rapid decisions, and focus on operational excellence. Candidates should be organized, proactive, and adaptable, skilled in coaching others to deliver exceptional service. Competitive benefits and a supportive work culture are offered.

Benefits

20% colleague discount

Competitive holiday allowance

Discretionary bonus schemes

Strong pension and life assurance

Tailored induction and training

Exclusive perks and savings

Market-leading family policies

24/7 wellbeing support

One paid volunteer day per year

Qualifications

• Proven people leader with experience in food retail or operations.
• Confident in making on-the-spot decisions that improve results.
• Skilled at coaching and driving performance across teams.

Responsibilities

• Lead daily trading across all Foods areas.
• Support the Store Manager in delivering sales and profit targets.
• Coach and develop Team Managers and colleagues.
• Drive operational excellence and improve customer satisfaction.

Skills

People leadership

Organizational skills

Calm under pressure

Decision making

Coaching

Data literacy

Adaptability

Job description

A leading retail company in Kingston upon Thames is seeking a Deputy Store Manager in Food to oversee daily operations, drive sales, and improve customer experience. The role requires strong leadership skills, ability to make rapid decisions, and focus on operational excellence. Candidates should be organized, proactive, and adaptable, skilled in coaching others to deliver exceptional service. Competitive benefits and a supportive work culture are offered.