Deputy Shift Manager

Kion Group AG; Metropolitan Borough of Solihull; On-site; GBP 42,000 - 60,000; Full time

Job summary

Dematic seeks an on-site engineering professional to maintain, repair and support equipment within the customer site scope. The role aims to meet KPI targets through effective team leadership and disciplined adherence to quality and safety standards.

In the absence of the Engineering Shift Manager, you will lead a multi-disciplined engineering team, deliver key service elements, plan preventive maintenance, fault rectification, and ensure clear written and verbal communications with the

Responsibilities

• Carry out AMHE equipment servicing in accordance with quality standards and time schedules.
• Undertake scheduled repairs following manufacturers' recommendations and industry practices.
• Diagnose mechanical / electrical / electronic / PLC faults and perform subsequent repairs.
• Prioritise system faults and ensure quality output at all times.
• Record all work accurately and contribute to continuous improvement and sales opportunities.
• Maintain on-site spares at optimum levels and represent the company professionally to customers.
• Adhere to the company quality processes and procedures.

Job description

To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customer's site. Primarily ensuring delivery to both Dematic and the Customer's expectations with the aim of achieving KPI targets at all times. During Engineering Shift Manager absence, to deliver all aspects of the engineering contract within key KPI guidelines with a team of multi-disciplined technicians and assistant engineers.,

Key responsibilities

• Carry out AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
• To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
• Diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
• Prioritise system faults
• To comply with Health & Safety legislation at all times
• To ensure quality of output at all times
• To accurately record all work undertaken
• Involvement in continuous improvement and sales opportunities
• Maintain product flow at all times
• To ensure on-site spares are kept to optimum levels
• To represent the company in a professional manner at all times and maintain customer relations
• To adhere to the Quality processes and procedures as set out by the company

In the absence of the Engineering Shift Manager

• Day to day management of a multi-disciplined and assistant engineering team
• Delivery of key service elements such as planned preventative
• maintenance, fault rectification and fault eradication
• Deliver written and verbal communications at all levels
• Drive a structured process of continuous improvement
• Fully interact with the customer in day to day activities

Key staff processes

• Team and individual attendance
• Staff discipline
• Staff development identified through Staff Dialogue (appraisal)
• Monitor and steer third party support contracts to ensure delivery of key service KPI's
• Fully interact with other engineering team leaders to ensure consistency across shifts and best practice is shared
• Monitor and maintain pre-agreed SLA's

Competitive Compensation and Benefits

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