Deputy Manager Residential Care

Milewood Healthcare ltd; Norton-on-Derwent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Norton-on-Derwent is seeking an experienced Deputy Manager to oversee care services. This role includes supporting the Registered Manager, ensuring compliance with care standards, and leading a staff team focused on high-quality resident care. Ideal candidates will have leadership experience and relevant qualifications, including NVQ Level 5. The position offers competitive pay, flexible working arrangements, and extensive training opportunities.

Benefits

Flexible working hours

Employee Assistance Programme

Health Cash Plan

Paid DBS

Qualifications

• Experience in a leadership role within a care home or nursing home setting.
• Strong understanding of medication administration protocols.
• Ability to manage multiple changing priorities effectively.

Responsibilities

• Support the Registered Manager in day-to-day service operations.
• Ensure compliance with CQC standards.
• Lead and motivate staff to deliver person-centred care.

Skills

Leadership

Communication

Organisational skills

Compassionate care

Education

NVQ Level 5 Leadership and Management in Social Care

NVQ Level 3

Job description

Contract and Salary

Contract: Fixed-term (Maternity Cover) with Permanent Opportunity

Salary: Competitive + Benefits

Driving License: Essential

About the Role

We are seeking an experienced and motivated Deputy Manager to join our team within a residential care setting. This is an exciting opportunity for someone passionate about delivering high-quality care and supporting individuals to live fulfilling lives.

The role will initially be a fixed-term placement in our Stockton services to cover maternity leave. Following this period, the position will transition into a permanent role across three of our other services, offering excellent career progression and variety.

Key Responsibilities

• Support the Registered Manager in the day-to-day running of the service.
• Ensure compliance with CQC standards and company policies.
• Lead and motivate staff teams to deliver person-centred care.
• Oversee care planning, risk assessments, and safeguarding practices.
• Manage rota planning and staffing levels effectively.
• Build strong relationships with residents, families, and external professionals.
• Drive continuous improvement and maintain high-quality standards.

Benefits & Perks

• Increases with length of service up to an extra week.
• Flexible working with shifts that suit most people allowing for a great work/life balance.
• Opportunity to work overtime at an enhanced rate when required.
• Lifestyle savings: From supermarkets and high street shopping, to utility bills and retailers in your local community.
• Pension Scheme.
• Employee Assistance Programme – accessible 24 / 7 for your needs.
• 24 / 7 Access to a GP and face to face counselling.
• Access to a discounted Health Cash Plan.
• Mental Health Support through Able Futures.
• Other comprehensive wellbeing support such as self-help books and wellbeing tools.
• Employee Referral Scheme.
• Extensive induction and training programme, including support to complete the Care Certificate.
• Clear progression support through funded qualifications and apprenticeships.
• Partnership with NEFirst credit union to support with financial wellbeing.
• Paid DBS.
• Plus many other things and more to come!

Requirements

• Proven experience in a leadership role within a care home, assisted living, or nursing home setting.
• NVQ Level 5 Leadership and Management in Social Care.
• Alternatively, 2 / 3 years experience in a team leader role with an NVQ Level 3 and working towards a level 5.
• Strong understanding of medication administration protocols and best practice.
• Excellent organisational skills with the ability to manage multiple changing priorities effectively.
• Compassionate approach to resident care.
• Ability to work collaboratively within a team while also demonstrating initiative when required.
• Strong communication skills, both verbal and written, to interact effectively with residents, families, and staff members.

Core Values

At Milewood, our values aren't just words on a page, they shape everything we do. We value more than just experience, we look for a genuine drive to make a difference. Our values of warmth, respect, accountability, trust, honest, and enterprise guide every decision we make, from how we support individuals to how we lead our teams. If you're the kind of leader who sees the potential in people, brings calm to complexity, and believes that quality care starts with consistency and compassion, then we'd genuinely love to hear from you.

Apply today and take the next step in your leadership journey with us.