Deputy Manager

Ad Warrior Ltd; Greater London; On-site; GBP 40,000 - 45,000; Full time

Job summary

A healthcare service provider in Greater London is seeking a Deputy Manager to support the Registered Manager in leading operations for care services. The role requires ensuring high-quality care delivery, effective staff management, and compliance with regulations. The ideal candidate will possess strong supervisory skills, relevant qualifications, and experience in similar roles. This position offers a competitive salary and is essential for maintaining the wellbeing of service users.

Qualifications

• Experience in a similar supervisory role.
• Experience working with service users, particularly those with additional support needs.

Responsibilities

• Support the Registered Manager in various functions of care service.
• Manage day-to-day human resources involved in providing care.
• Ensure service users' needs are prioritized in care delivery.
• Oversee duty roster and ensure adequate staffing.
• Promote and protect the welfare of service users.

Skills

Good English - written and verbal

Ability to adapt to situations quickly

Leadership and conflict resolution

Knowledge of rota planning

Education

Supervisory or management qualification

Job description

Deputy Manager

Location : Whetstone, London, N20, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Salary : £40,000 - £45,000 per annum

Working Hours : 5 days over a 7-day period, as agreed with the manager.

Job Overview

(Note - In addition to these functions, employees are required to carry out such duties as may reasonably be required)

• To positively support the Registered Manager in providing leadership to the administration, care, catering, housekeeping, laundry and maintenance functions of the service
• To deputise for the function of the Registered Manager during their absence, while, at all times, supporting the decisions made by the Registered Manager
• To maintain skills at a current level and undertake such training and development as may from time-to-time be required to maintain that currency of practice
• To manage the service in accordance with standards agreed with the Registered Manager, the Registered Provider, legislative requirements, relevant regulations and in line with accepted best practice, and within the financial plans agreed from time-to-time with the Registered Provider

Key Responsibilities

The Deputy Manager's responsibilities include but are not limited to the following:

• Ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
• The efficient and effective day-to-day management of the human resources involved in providing care through the staff team and ensuring that the required standards are maintained
• Ensuring all recording systems and organisational documentation are of a high standard and kept up to date
• To ensure all staff at the service receive formal supervision and appraisals
• Oversee the duty rota monthly in advance, ensuring the correct number of staff and skill mix as needed
• Be responsible for promoting and protecting the welfare of those individuals supported by the service

Person Specification

• Good English - written and verbal
• Supervisory or management qualification commensurate with the role
• Maintain all support plan/care records in accordance with the service's policy and audit care records following company policy to ensure compliance
• Deputy Managers need to be able to adapt to and address situations quickly. Plan, develop, implement and assess approaches to promote health and wellbeing, whilst recognising and reporting situations where there might be a need for protection
• Promote the effective resolution of team conflicts
• Ensure there are always adequate staff with the necessary skills on duty. Taking the lead responsibility for the development of the staff rota to comply with requirements in terms of numbers and skill mix whilst adhering to a conducive home/work life balance
• Share in the development of the strategic plans of the service
• Conduct mock inspections of the service and action plan the shortfalls identified
• Previous experience of working in a similar environment
• Previous experience of working in a similar supervisory role
• Experience of working with service users, in particular, those that may have additional support needs
• Knowledge of rota planning, ensuring adequate staff on duty with the correct skill mix and fair allocation of off duty/annual leave

To Apply

If you feel you are a suitable candidate and would like to work for Baxendale Care , please do not hesitate to apply.