Deputy Manager

Halfords; Coventry; On-site; GBP 28,000 - 35,000; Full time

Job summary

Halfords is seeking a Deputy Manager to join their bustling store in Coventry. The role involves overseeing operations in the absence of the Store Manager, while driving sales and ensuring exceptional customer service. Candidates should have prior managerial experience in retail and a passion for customer satisfaction.

Benefits

6 weeks of annual leave

Quarterly performance bonuses

25% discount on most Halfords products

Discounts on groceries and shopping

Opportunities for financial planning support

Access to GP services 24/7

Health Cash Plan for well-being services

Pension Scheme & Life Assurance

Qualifications

• A year of managerial experience in a retail sales environment.
• Strong understanding of compliance and operational standards.
• Ability to meet sales targets.

Responsibilities

• Lead by example to foster a customer-centric culture.
• Manage daily store operations and ensure compliance.
• Drive sales performance and maintain high service standards.

Skills

Leadership

Communication

Coaching

Sales Performance

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.

Key Responsibilities:

• Lead by example to foster a customer-centric culture.
• Drive sales performance and maintain high service standards.
• Manage daily store operations, including compliance with health and safety and retail standards.
• Schedule and manage labor effectively.
• Provide on-the-spot coaching to enhance team performance and customer experience.
• Celebrate team successes and create an inclusive atmosphere.

What We’re Looking For:

• A year of managerial experience in a retail sales environment.
• Proven track record in coaching and managing colleagues.
• Strong understanding of compliance and operational standards.
• Ability to meet sales targets and deliver excellent customer metrics.
• Commercial acumen and awareness of industry trends.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.

We recognise that everyone has different needs, which is why we offer a range of rewards and benefits, including:

• 6 weeks of annual leave.
• Quarterly performance bonuses.
• 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
• Discounts on groceries, shopping, insurance, and more.
• Family & Friends Discount Events.
• Opportunities for financial planning support through Wagestream.
• Access to GP services 24/7.
• Share save scheme with a 20% discount on shares.
• Health Cash Plan for well-being services and healthcare costs.
• Pension Scheme & Life Assurance.

We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move!

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.