Holding Deputy Manager - Milton Keynes

New Look; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

New Look is seeking a Deputy Manager for its Milton Keynes store. The role involves leading a team, delivering exceptional customer experiences, and ensuring store performance through effective management. With various development opportunities and attractive perks, this role is ideal for someone passionate about retail and team leadership.

Benefits

40% staff discount for you and a loved one

Access to discounts from top retailers and gyms

Contributory private pension scheme

Performance-related retail management bonus scheme

Family-friendly policies including enhanced leave

Cycle2Work scheme

Life assurance from day one

Qualifications

• Previous large store management experience required.
• Proven ability to lead and manage a team effectively.
• Passion for the New Look brand is essential.

Responsibilities

• Create a customer-obsessed atmosphere in the store.
• Deliver exceptional customer service and shopping experiences.
• Accountable for store performance and KPIs.

Skills

Commercial acumen

Leadership

Interpersonal skills

Communication

Job description

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.

Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.

It's a busy and exciting time for the brand and we’re on the hunt for a Deputy Manager to join our growing Milton Keynes team.

The Store:

We are looking for a skilled and talented Deputy Manager to lead a team in our Milton Keynes Store.

As our Deputy Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed, while also curating a unique and stylish store for fashion-forward individuals and delivering exceptional customer service. Our store is a destination for trendsetters seeking the latest fashion must-haves.

The Role:

In your store, you will create a customer-obsessed atmosphere. You will deliver a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will lead a team that supports each other and delivers results…whilst having fun along the way!

You will be fully accountable for your store's performance, working alongside your Territory Leader and Visual Coach to identify opportunities impacting KPIs, customer service, team development, and sales – playing to win!

• Previous large store management experience
• Proven ability to lead and manage a team effectively
• Passion for the New Look brand
• Experience in delivering and exceeding KPIs and objectives
• Commercial acumen
• Good understanding of P&L and compliance reporting
• Excellent communication and interpersonal skills

Why New Look?

We offer development opportunities, training, and a range of benefits & perks, including:

• 40% staff discount for you and a loved one, 25% for up to 12 friends and family
• Access to discounts from top retailers and gyms via our rewards platform Runway
• Contributory private pension scheme
• Performance-related retail management bonus scheme
• Family-friendly policies including enhanced maternity, paternity, and adoption leave, and shared parental leave
• Cycle2Work scheme for environmentally conscious savings
• Life assurance from day one

Please note – these benefits are non-contractual and subject to change.

Apply now to find out more!

We pride ourselves on being a flexible employer. Although this is a full-time role, we are open to discussing flexible working patterns in line with the role’s needs.

Please ensure your CV is in a simple format (e.g., Microsoft Word) when applying to facilitate a smooth application process.