Deputy Head Housekeeper - Honiton, Devon

THE PIG Hotels (Home Grown Hotels); Honiton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel group in Honiton is seeking a Deputy Head Housekeeper. This role involves supporting the Head Housekeeper in managing a dedicated housekeeping team and ensuring exceptional cleanliness and guest experience. The ideal candidate will lead by example, conduct performance reviews, and coordinate with maintenance teams. Additional benefits include free staff staying and discounts on food and treatments, all aimed at creating an inspiring work environment.

Benefits

Staff stays - free B&B

35% discount on food, beverages & treatments

Meals on duty

Annual holiday increase (up to 33 days)

Take home goods - cost price

Free access to on-demand GP and physiotherapy

Learning & development courses

Anniversary vouchers

Qualifications

• Must assist in the development of Room Attendants and Linen Porters.
• Need to liaise with maintenance for effective operations.
• Experience in leading a housekeeping team is essential.

Responsibilities

• Support the Head Housekeeper by managing the housekeeping team.
• Ensure cleanliness of all bedrooms and public areas.
• Conduct monthly performance reviews of team members.

Skills

Attention to detail

Team leadership

Proactive approach

Job description

We are currently looking for an Deputy Head Housekeeper to support our Head Housekeeper with the efficient running of our housekeeping team. Some may say the housekeeping team are the backbone of the hotel operation. For our housekeeping team it is not just about making beds, it is about having an eye for detail and ensuring that our guests have a memorable experience. As Deputy Head Housekeeper you will be assisting the Head Housekeeper by supporting and developing a team of Room Attendants and Linen Porters. You will be required to set an example, encourage their development, and carry out monthly performance reviews. You will be proactive and hands on, leading the team from the front-line to deliver exceptional levels of standards across all areas of the hotel. On a day to day basis, you will play a key role with the preparation and cleanliness of all bedrooms and public areas. In the absence of the Head Housekeeper, you will take responsibility for ensuring the condition of all furnishings, fittings and equipment. You will need to liaise with the maintenance team and manage all linen, deliveries & stock.

We are dedicated to making THE PIGs an inspiring, exciting and fun place to work and in return for your hard work you can expect something a little different:

• Staff stays - free B&B.
• 35% discount on food, beverages & treatments.
• Meals on duty.
• Annual holiday increase (up to 33 days)
• Take home goods - cost price.
• Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
• A range of learning & development courses.
• Anniversary vouchers - dinner with wine for 2.

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.