Deputy General Manager — Premium Riverside Venue

Coppa Club; United Kingdom; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Stream Access

Discounted stays

Free meals on shift

Long service rewards

Wellbeing support

Retail discounts

Structured development

Team events

Job summary

Coppa Club’s The Great House in Sonning seeks a Deputy General Manager with a background in premium hospitality. You would be the real second-in-command, owning daily operations, standards, and the guest experience while developing a high-performing team.

You will lead across riverside dining, events, and hotel-adjacent components, aligning with the GM on commercial strategy and ensuring guests feel valued. Equal opportunities are central to Coppa Club’s ethos.

Qualifications

• Background in premium hospitality—boutique hotels, high-end restaurant groups, members' clubs, or similar guest-obsessed environments.
• P&L ownership, labour and stock control, and the judgement to know where to spend and where to hold the line.
• Proven track record of building teams that stay because they are led well, not just managed.
• Demonstrated ability to run a demanding floor at pace without guest-facing disruption.
• Strong eye for details that separate good from exceptional service.

Responsibilities

• Deputising fully for the General Manager—this is true second-in-command territory.
• Owning day-to-day operational performance: staffing, service standards, financials, and stock.
• Coaching and developing a team that can carry the venue's reputation forward.
• Acting as a guardian of the guest experience—spotting what needs fixing before it becomes a problem.
• Building relationships with regulars, local business, and the broader Coppa Club network.
• Working closely with the GM on commercial and strategic direction with a pathway to GM progression.

Skills

Premium hospitality

P&L ownership

Labour and stock control

Team building

Attention to detail

Job description

Coppa Club’s The Great House in Sonning seeks a Deputy General Manager with a background in premium hospitality. You would be the real second-in-command, owning daily operations, standards, and the guest experience while developing a high-performing team.

You will lead across riverside dining, events, and hotel-adjacent components, aligning with the GM on commercial strategy and ensuring guests feel valued. Equal opportunities are central to Coppa Club’s ethos.