General Manager - Riverside Pub: Lead Hospitality

Coppa Club; Godalming; On-site; GBP 60,000 - 90,000; Full time

Job summary

Coppa Club’s The Stag on the River is seeking a General Manager to lead with heart, pride and purpose, guiding a passionate team to create memorable experiences by the river.

You’ll champion hospitality excellence, oversee service, stock and financials, and build strong ties with the local community while supporting career development across the venue. This role rewards initiative, collaboration, and outstanding guest care in a beloved riverside setting.

Qualifications

• Proven track record in running premium pubs, restaurants, or boutique venues.
• Strong financial understanding and ability to drive business performance.
• Passion for warm, attentive service that makes guests feel at home.
• Skilled at motivating, coaching and developing your team.
• Calm, proactive, solutions-focused when challenges arise.

Responsibilities

• Lead with purpose and inspire your team every day.
• Oversee service, staffing, stock and financials.
• Ensure every plate, pint and interaction reflects high standards.
• Shape and deliver strategies to boost performance and guest loyalty.
• Recruit, train, and nurture a culture of growth and belonging.
• Build local relationships and enhance our neighbourhood presence.

Skills

Hospitality leadership

Commercial awareness

Guest-first mindset

People management

Problem-solving

Job description

Coppa Club’s The Stag on the River is seeking a General Manager to lead with heart, pride and purpose, guiding a passionate team to create memorable experiences by the river.

You’ll champion hospitality excellence, oversee service, stock and financials, and build strong ties with the local community while supporting career development across the venue. This role rewards initiative, collaboration, and outstanding guest care in a beloved riverside setting.